SurveyPro vs Customer Thermometer Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyPro

Survey/ User Feedback Software

4.4 221 user ratings

View Details

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.4 29 user ratings

View Details

Overview

Description

SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Available
Starts at $1295.00.

Free Trial Not Available
Starts at $29.00. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

78%
Momentum

61%
Popularity

62%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

76%
Momentum

68%
Popularity

82%

Features

Total Features	12 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Not available	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	Not available	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Not available	Business Hours Online
API Support		Available

Reviews & Ratings

User Rating	4.4/5 221 user ratings	4.4/5 29 user ratings
Rating Distribution	Excellent 47.5% Very Good 45.2% Average 5.4% Poor 0.9% Terrible 0.9%	Excellent 72.4% Very Good 6.9% Average 13.8% Poor 0% Terrible 6.9%
User Sentiments	Ease of Use, Variety of Survey Templates, Effective Data Collection & Analysis, Real-time Reporting & Analysis Occasional Bugs & Glitches, Limited Design Customization, High Pricing, Limited Statistical Features	Not Available
Review Summary	SurveyPro users appreciate its user-friendly interface, ease of customization, and comprehensive features for survey creation and data analysis. The platform is lauded for its ability to handle complex surveys effectively and efficiently, making it suitable for businesses of all sizes. SurveyPro also receives praise for its reporting capabilities, which offer insightful analytics and visualizations, helping users gain valuable insights from their survey data. However, some reviewers mention occasional glitches and limited mobile app functionality as areas for improvement. Overall, SurveyPro is well-received for its user-centric design, customizable features, and robust reporting capabilities, making it a popular choice for survey and data collection needs.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $1295.00.	Free Trial Not Available Starts at $29.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	SurveyPro 5 $1,295.00 $1,295.00 one time license	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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	View All SurveyPro Alternatives	View All Customer Thermometer Alternatives