SurveyLegend vs SoluCX Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend

NPS Software

4.5 1,032 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SoluCX

NPS Software

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Overview

Description	SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more	SoluCX is a cloud-based NPS Software. You can distribute the results of specific groups with exclusive access to your employees. See which operations, groups, units or employees have the best and worst NPS. Refine your analysis by filtering by levels, touchpoints, journeys, intervals, channels, etc. SoluCX offers several online reports for you to monitor performance and extract fundamental analysis to leverage the experience that your company provides. Build specific dashboards for each level of your organization with the information most relevant to them. Read more
Pricing Options	Free Trial Not Available Starts at $15.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 95% Momentum 64% Popularity 86%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 87% Reviews 60% Momentum 60% Popularity 89%
SaaSworthy Awards	# 3 Highly Rated # 4 Fastest Growing	Not Available

Features

Total Features	0 Features	14 Features
Common Features for All	Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page	Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 1,032 user ratings	Not Available
Rating Distribution	Excellent 59.6% Very Good 33% Average 5.8% Poor 1% Terrible 0.6%	Not Available
User Sentiments	Ease of Use, Visually Appealing Surveys, Variety of Question Types, Live Analytics Limited Features in Free Version, Data Export Restrictions, Lack of Customization Options, Occasional Technical Issues	Not Available
Review Summary	SurveyLegend users praise its user-friendly interface, ease of use, comprehensive features, and excellent customer support. They appreciate the wide range of survey templates, customization options, and data analysis tools. Many users mention that SurveyLegend helped them create engaging surveys, collect valuable feedback, and gain actionable insights. Some users experienced minor glitches, but the majority agree that SurveyLegend offers a seamless and positive user experience. Overall, SurveyLegend is highly recommended for businesses seeking a reliable and user-friendly survey platform.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $15.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Free Pro $15.00 $19.00 per month Business $25.00 $39.00 per month Legendary $65.00 $89.00 per month	SoluCX Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All SurveyLegend Alternatives	View All SoluCX Alternatives