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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend logo
NPS Software

4.5 1,032 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearlyRated logo
NPS Software

5 64 user ratings

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Overview

Description SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more ClearlyRated is a NPS platform that enables you to boost your internet reputation in order to help you stand out from the crowd. It assists B2B service providers in maximizing service quality and amplifying the voices of their most committed customers by using the Net Promoter Score. ClearlyRated is the only satisfaction survey product that is particularly intended to improve your company's reputation. It helps B2B service providers get the most out of their client experience surveys by using NPS to boost retention, increase accounts, attract new business, and enhance online reputation. It assists you in obtaining actionable customer feedback in order to better retain clients while standing out in the market by using client testimonies that establish confidence, as well as industry accolades for service quality. ClearlyRated assists you in gathering meaningful employee feedback in order to better retain employees while also offering crucial insights on how to make their workplaces more inclusive, egalitarian, and engaging for all employees, regardless of their identity. Additionally, the platform offers easy integrations with popular services for enhanced collaboration. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    95%
  • Momentum
    64%
  • Popularity
    86%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    84%
  • Momentum
    64%
  • Popularity
    82%
SaaSworthy Awards # 3 Highly Rated # 4 Fastest Growing
Not Available

Features

Total Features
0 Features
11 Features
Common Features for All
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 1,032 user ratings
    5/5 64 user ratings
    Rating Distribution
    • Excellent

      59.6%
    • Very Good

      33%
    • Average

      5.8%
    • Poor

      1%
    • Terrible

      0.6%
    • Excellent

      95.3%
    • Very Good

      4.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Visually Appealing Surveys, Variety of Question Types, Live Analytics

      Limited Features in Free Version, Data Export Restrictions, Lack of Customization Options, Occasional Technical Issues

      Easy to use Platform, Excellent Customer Support, Valuable Client Insights, Improved Client & Talent Satisfaction

      Limited Customization Options, High Pricing, Occasional Issues with Platform Navigation, Limited Reporting Features

    Review Summary

    SurveyLegend users praise its user-friendly interface, ease of use, comprehensive features, and excellent customer support. They appreciate the wide range of survey templates, customization options, and data analysis tools. Many users mention that SurveyLegend helped them create engaging surveys, collect valuable feedback, and gain actionable insights. Some users experienced minor glitches, but the majority agree that SurveyLegend offers a seamless and positive user experience. Overall, SurveyLegend is highly recommended for businesses seeking a reliable and user-friendly survey platform.

    User reviews of ClearlyRated are overwhelmingly positive, highlighting its value in gathering client and talent feedback. Users praise the platform's ease of use, insightful reporting, and helpful customer support. While some users find the cost to be a deterrent, most recognize the ROI from improved client retention, stronger brand differentiation, and actionable insights for process improvement. A recurring concern is the need for better guidance on interpreting survey results, suggesting an area for potential improvement.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $15.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Pro $15.00 $19.00 per month

    Business $25.00 $39.00 per month

    Legendary $65.00 $89.00 per month

    ClearlyRated Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Your Online Profile
    + 2 More
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Malmo, Sweden - 211 22 Founded in: 2010 Located in: Portland, Oregon Founded in: 2003
    Contact Details

    +46-760 27 83 88

    https://www.surveylegend.com/

    1 (800) 921-2640

    https://www.clearlyrated.com/solutions/

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