SocialBee |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | SocialCaptain leverages the power of AI and automated targeted marketing to drive real, substantial growth for your Instagram account in form of followers, likes, and comments. The easy two-minute setup process of SocialCaptain ensures that you can open your Instagram account to real people and real growth in an organic fashion. The tool serves as your virtual Instagram assistant and helps in converting the target audience into followers. You just to supply it with inputs such as locations, usernames, and hashtags you intend to target and watch SocialCaptain work its magic to drive tangible results. The automation feature of this social media growth tool makes building a wider audience base easier than ever before, helping you earn the exposure your Instagram handle deserves. A personalised dashboard allows you to monitor all the activity and control actions for even better outcomes, and then analyse the performance of your account in real time using the smart reporting features. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
Not Available
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Rating |
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
Follower Growth, Hashtag Targeting, Automated Likes, Ease of Use Non-Responsive Customer Support, Account Suspension, Fake Followers, Unauthorized Charges |
| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
Customer reviews on Trustpilot showcase a mixed perception of the product. While many users praise its ease of use, seamless scheduling, and effective campaign management tools, others express dissatisfaction with their customer service, reporting poor responsiveness and lack of support. Some reviewers also mention occasional technical glitches and pricing concerns. Overall, users seem to appreciate the product's features and functionality but highlight the need for improved customer support and reliability. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Growth $39.00 $39.00 per month Turbo $99.00 $99.00 per month Agencies Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: California, United States |
| Contact Details |
+1 917-933-7800 |
Not available |
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