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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Post Maker is a content-creating software that helps individual users generate content for their social media posts, inclusive of an ever-expanding list of services, products, marketing pages and blog posts. The software enables users to develop natural and organic social media posts in an efficient manner. Users can save their attention grabbers, call to action and sure-fire lines within the solution as variables, and reuse the particulars for multiple campaigns. They can also store services and product-related details within Post Maker. For achieving the best results, the software empowers users to embed their best gifs, videos, or images within social media posts. It offers a host of opportunities when users are stuck with their content ideas. They are allowed to pull content directly from other blogs or websites and generate an ideal post out of them. Moreover, Post Maker features a dedicated Content Marketplace, within which users can find pre-made content and get new ideas. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
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| Total Features |
9 Features
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8 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Rating |
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Post Maker $39.99 $39.99 |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: London, United Kingdom |
| Contact Details |
+1 917-933-7800 |
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