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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Juphy is a powerful way to manage social media messages and efficiently work with entire organizational teams. It enables users to save time by managing various social media platforms with a centralized dashboard, including mentions for Instagram, YouTube, Facebook, and Twitter. The user will be notified for every new comment, mentions, and DMs. Additionally, slack integration makes the team more productive. It allows for maximum engagement with a single click and quickly responds to all mentions, reviews, and comments through the dashboard. Managers can measure customer support performance with actionable and easy-to-read reports that are based on various customer interaction data points. Custom tags categorize all social conversations and users can export filtered messages with just a single click. The tool also enables to search by keywords in multiple social profiles. And the users even receive daily and weekly reporting emails to evaluate their social engagement analytics. Read more |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
Not Available
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Total Features |
9 Features
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7 Features
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Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
Centralized Social Inbox, Ease of Use, Time Saving, Improved Team Collaboration Limited Integrations, Lack of Mobile App, UI/UX Improvements Needed, Slow Feature Development |
Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
Juphy users praise its user-friendly interface, ease of use, and time-saving capabilities. They appreciate the platform's ability to streamline processes and facilitate efficient teamwork. Many reviewers highlight Juphy's excellent customer support, commending the team's responsiveness and willingness to assist users. However, some users mention occasional glitches and bugs that require improvement. Additionally, a few reviewers express concerns about pricing, suggesting that it may be a deterrent for some potential customers. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
WhatsApp Free Starter $20.00 $25.00 per user / month Growth $36.00 $45.00 per user / month Enterprise Custom |
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View Detailed Pricing
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Screenshots |
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Company Details | Located in: New York, New York Founded in: 2009 | Located in: San Francisco, California |
Contact Details |
+1 917-933-7800 |
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Social Media Handles |
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