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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Emplifi Social Marketing Cloud is a social media marketing software that helps enterprises to promote their business on social media and gain meaningful experiences. It is an AI-powered software that assists users to make strategic decisions faster based on customer and real-time content insights. It also offers various tools, analytics and other data that can be used by enterprises to understand how their audience is responding to their social media marketing efforts. Emplifi Social Marketing Cloud provides a single place where users can manage their publishing schedule, community as well as content. It offers a calendar that enables users to keep their tasks organised and a well-defined approval system to streamline their workflows easily. With Emplifi Social Marketing Cloud’s AI recommendations, users can quickly figure out when to post content on their social media handles as well as which posts to promote. Moreover, the software also makes it easier for users to track progress or their posts via fully customisable dashboards. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
Not Available
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| Total Features |
9 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
User reviews of Emplifi Social Marketing Cloud highlight its intuitive interface, robust analytics, and comprehensive social media management capabilities. Users particularly appreciate the platform's ease of use, the ability to schedule posts across multiple platforms, and the insightful dashboards for tracking performance. However, some users express concerns about data delays, limited Instagram analytics, and a desire for more advanced automation features. Overall, Emplifi is seen as a valuable tool for social media professionals, though ongoing development is expected to address some user-identified weaknesses. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Essential $2,400.00 $2,400.00 per year Standard Custom Business Custom Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: New York, New York |
| Contact Details |
+1 917-933-7800 |
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