SocialBee |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Easy Advocacy enables users to convert their employees into content experts and brand promoters. The application helps to streamline one’s employee advocacy skills and efforts and utilize them into amplifying one’s company news. This increases the reach of the user’s content and allows them to monitor the impact of their campaigns. Users can set up their campaigns quickly and run them in an organized manner. After setting up, one needs to enter the email ids on the distribution list and then copy the URL of the content that needs to be shared, along with adding a description to it. With this application, the employees of the users can find everything that they require to share in a central location. Users can spread the message across multiple social media sites like Facebook, Twitter, Pinterest, LinkedIn and even emails. With Easy Advocacy, users can track the performance of campaigns and measure the outcomes with each by getting analytics on visitors and clicks. One can also monitor who on the distribution list is engaging the most and is delivering the maximum views. The software even has a visual leaderboard that encourages the employees to maximize their results. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
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| Total Features |
9 Features
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5 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Rating |
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: Paris France |
| Contact Details |
+1 917-933-7800 |
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| Social Media Handles |
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