Tailwind |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Circleboom helps users to discover and publish new content. Users can auto-tweet photos, articles, and videos from any RSS Feed for higher engagement. It includes a publisher tool for publishing and scheduling posts and tweets from other sources. The search tool allows for smart search, live keyword and hashtag search and find friends search. There are several features for users to strengthen their social media profiles. Users can remove people from their following lists who are not following back. The tool also helps users remove fake accounts, spammers and eggheads, or accounts without a profile picture. Inactive and overactive accounts are also marked and can be removed according to the user's needs. They also get access to analytics and growth graphs and in-depth data on friends and follower characteristics. Data such as language and gender stats and best times to tweet is also available. A visual interest cloud can also be generated to view the interests of the followers and friends for better decision making. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular | # 16 Fastest Growing |
| Total Features |
9 Features
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8 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Free (Twitter Management) Free Pro (Twitter Management) $17.99 $27.99 per month Multi (Twitter Management) $54.99 $109.99 per month Business (Twitter Management) $95.00 $189.99 per month Enterprise (Twitter Management) Custom Pro (Publish) $15.83 $18.99 per month Premium (Publish) $34.99 $44.99 per month Business (Publish) $79.99 $89.99 per month Enterprise (Publish) $149.99 $179.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: Hamilton, New Jersey Founded in: 2017 |
| Contact Details |
+1 917-933-7800 |
+1 856-209-5137 |
| Social Media Handles |
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