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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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Featured

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SocialBee logo

SocialBee

Social Media Management Software

4.9 383 user ratings

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Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Later logo

Later

Social Media Management Software

4.2 976 user ratings

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more BuzzSumo has been regarded as the number one platform for content marketing. It provides actual and profitable insights on potential content pieces, besides enabling organisations to collaborate with the best influencers. It also helps in generating good quality content that is essentially high-performing and monitors the performance of each in real-time. The four key components of the platform make it an exclusive one for finalising good content and eliminating the underperformers. The first component is the feature that lets client companies discover the various kinds of content to gain more likes and shares. The second is the feature that essentially conducts research to analyse and narrow down on marketing points that are needed to build a good marketing strategy. The third component is an important one and it helps the companies to discover good influencers. Lastly, the monitoring feature of BuzzSumo lets client companies keep a track of the trends, likes and comments and notifies cashable opportunities as seen fit. Read more SocialBee, a social media management platform, helps authors, solopreneurs, coaches, agencies, freelancers, small businesses and startups share content across a variety of social media platforms. Users can utilize the inbuilt RSS functionality to import relevant content across multiple sources, besides taking help from the software’s Social Media Specialist Concierge Service to generate personalized content as per business needs. Additionally, a bulk editor module within SocialBee, lets editors make changes to multiple posts scheduled under a single category at once. The software lets users share content on social media platforms like Facebook, Twitter, Instagram, Pinterest, LinkedIn etc. They can add in emojis within the curated posts by selecting any, out of the enlisted ones. Post preview option, schedule overview facility and email notifications are some of the effective features offered by SocialBee. Accurate integration with Quuu, helps users with their content generation and categorization facilities. Read more Later is a marketing platform for Instagram that enables users to plan and schedule their posts. It also offers analytics to let users draw insights from their data and act accordingly. Users can even bulk schedule their Instagram posts, create weekly time slots and schedule their posts using initiative drag and drop functionality with the calendar. An Instagram feed can be previewed before actually posting to see how exactly it will look post uploads and make changes accordingly. There are certain calendar views accessible as well, such as 'monthly' and 'weekly'. Users can even maintain an organized media library and keep all their photos, videos, and user-generated content at a central location, accessible on any device by the user's team. It is possible to add labels to media which can be searched for and filtered. They can also import their media via Dropbox and Google drive and make use of extensive analytics for insights. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $79.00.
  • Free Trial Available
  • Starts at $24.2.
  • Free Trial Available
  • Starts at $16.67. Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    71%
  • Popularity
    91%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    84%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    71%
  • Popularity
    94%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular
Not Available
# 11 Fastest Growing # 19 Highly Rated # 3 Most Worthy # 2 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4/5 1,320 user ratings
4.6/5 253 user ratings
4.9/5 383 user ratings
4.2/5 976 user ratings
Rating Distribution
  • Excellent

    24.9%
  • Very Good

    54.6%
  • Average

    13.9%
  • Poor

    5%
  • Terrible

    1.5%
  • Excellent

    65.2%
  • Very Good

    28.9%
  • Average

    5.5%
  • Poor

    0%
  • Terrible

    0.4%
  • Excellent

    87.2%
  • Very Good

    11.7%
  • Average

    0.8%
  • Poor

    0.3%
  • Terrible

    0%
  • Excellent

    60.7%
  • Very Good

    20.5%
  • Average

    6.6%
  • Poor

    3%
  • Terrible

    9.3%
User Sentiments

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    Content Research Tools, Trend Identification, Influencer Marketing Features, Competitor Analysis Tools

    High Pricing, Limited Social Media Platform Coverage, Occasional Data Inaccuracies, User Interface (UI) Could Be Improved

    Ease of Use, Content Categorization, Evergreen Content Recycling, Extensive Integrations

    Occasional Platform Disconnections, Mobile App Limitations, Steep Learning Curve, Occasional Posting Errors

    User-Friendly Interface, Visual Content Scheduling, Comprehensive Instagram Analytics, Linkin.bio Feature

    Limited Functionality on Free Plan, Inconsistent Auto-Publishing, Limited Customer Support Accessibility, Lack of LinkedIn Integration

Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

Users have lauded BuzzSumo's user-friendly interface, in-depth content analysis, and extensive social media monitoring capabilities. The platform's ability to identify trending topics and provide insights into content performance has been widely praised. However, some users have expressed concerns regarding the accuracy of some data and the occasional occurrence of glitches. Additionally, the platform's pricing has been a point of discussion, with some users suggesting that it may not be suitable for small businesses or individuals with limited budgets.

Overall, users praise SocialBee's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to schedule and publish content across multiple social media platforms, the comprehensive analytics and reporting options, and the integration with various third-party apps. Some users mention occasional technical glitches and limitations in customization options, but the majority agree that SocialBee is a valuable tool for managing and streamlining social media marketing tasks.

Users praise Later's ease of use, time-saving features, and comprehensive analytics. They appreciate the user-friendly interface, drag-and-drop functionality, and ability to schedule posts in advance. The visual content calendar and post preview features are also well-received. Additionally, users commend Later's customer support, finding them responsive and helpful. However, some users have experienced occasional technical glitches and have expressed a desire for more advanced features such as A/B testing and more detailed analytics.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $79.00.
  • Free Trial Available
  • Starts at $24.2.
  • Free Trial Available
  • Starts at $16.67. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Pro $79.00 $99.00 per month

Plus $139.00 $179.00 per month

Large $239.00 $299.00 per month

Enterprise $499.00 $499.00 per month

Bootstrap $24.20 $29.00 per month

Accelerate $40.80 $49.00 per month

Pro $82.50 $99.00 per month

Pro50 (Agency) $149.20 $179.00 per month

Pro100 (Agency) $274.20 $329.00 per month

Pro150 (Agency) $374.20 $449.00 per month

Starter $16.67 $25.00 per month

Growth $30.00 $45.00 per month

Advanced $53.33 $80.00 per month

Agency $133.33 $200.00 per month

Enterprise Custom

 
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Screenshots & Videos

Screenshots Tickets by status
+ 3 More
Web Content
+ 2 More
Analytics Dashboard Media Items
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More
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+ 2 More

Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: Brighton, England Founded in: 2013 Located in: Austin, Texas Founded in: 2016 Located in: Vancouver, Canada Founded in: 2014
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

Not available

https://buzzsumo.com/

Not available

https://socialbee.io/

Not available

https://later.com/

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