Browse Software
List Your Product
Loading...

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splashtop Remote Support logo
View Details

Overview

Description Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month. Read more Zoho Remotely is a remote working suite from the house of Zoho. The software allows users to manage their work and company from any place on Earth. It offers a complete suite of web and mobile applications to the user so that they can easily communicate and collaborate with business clients and take productive decisions at the same time. Users can share files, convert messages into tasks with the help of the tools provided by the software. It enables users to efficiently work with their other team members from different locations. They can seamlessly plan, allocate, and prioritize tasks with the help of Zoho Remotely. The inbuilt tools of the software work as remote hands and eyes of its users, enabling them to solve problems related to their clients and employees. Zoho Remotely boosts the productivity of the users’ business by offering several office-based tools, that are best suited for creating drafts, spreadsheets, slides from anywhere across the globe. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.0. Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    88%
  • Momentum
    61%
  • Popularity
    80%

Features

Total Features
8 Features
0 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 3 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
    Unique Features
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.6/5 482 user ratings
    Not Available
    Rating Distribution
    • Excellent

      73%
    • Very Good

      22.2%
    • Average

      1.2%
    • Poor

      0.6%
    • Terrible

      2.9%
    Not Available
    User Sentiments

      Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

      Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

      Not Available
    Review Summary

    Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.0. Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Solo (Remote Work & Access) $3.00 $3.00 per month

    Pro (Remote Work & Access) $8.25 $8.25 per user / month

    Performance (Remote Work & Access) $13.00 $13.00 per user / month

    Enterprise (Remote Work & Access) Custom

    SOS (Remote IT & Support) $22.00 $22.00 per month

    Enterprise (Remote IT & Support) Custom

     
    View Detailed Pricing
    Not Available

    Screenshots & Videos

    Screenshots Splashtop Remote Support screenshot
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Jose, CA - 95129 Founded in: 2006 Located in: Pleasanton, California
    Contact Details

    +1-408-861-1088

    https://www.splashtop.com/remote-support

    Not available

    https://www.zoho.com/remotely/

    Social Media Handles

    Not available

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed