Atera |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more | Pulseway is an RMM software, built to help MSPs and IT teams reduce down-time and set new standards for efficiency through automation. The full-featured mobile app allows IT Technicians to learn about issues and remediate them, even when they are out servicing other customers. Introduce efficiencies immediately by automating your workload so you can move from reactive to proactive working. This frees up time to deliver higher-value services to your customers, smash your SLAs and take on new customers without impacting existing ones. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration |
Ease of Use, Reliable Remote Access, Comprehensive Monitoring Capabilities, Excellent Mobile Application Limited Third-Party Integrations, Occasional Connectivity Issues, Limited Cross-Platform Support, Slow Customer Support Response |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential. |
Pulseway is a remote monitoring and management (RMM) tool praised for its user-friendliness and ease of use, particularly for small to medium businesses (SMBs). Users appreciate its intuitive interface, powerful mobile app, and ability to automate tasks and push updates. A frequent highlight is Pulseway's cost-effectiveness compared to competitors. However, some users note limitations in cross-platform support, particularly for Mac and Linux systems. Additionally, concerns about slow support response times and occasionally pushy sales tactics have been raised. Overall, Pulseway is a solid choice for SMBs seeking a streamlined RMM solution with a focus on Windows systems, but potential users should be aware of these limitations. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
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AI-Generated from the text of User Reviews
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SolarWinds Remote Monitoring and Management Custom |
Pulseway $19.00 $27.00 per month |
NinjaOne Custom |
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| Company Details | Located in: Austin, TX | Located in: Dublin, Ireland Founded in: 2011 | Located in: Austin, TX |
| Contact Details |
+61 (0)2 8412 4905 |
+1 866 822 6566 |
+1 888 542-8339 |
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