LiveChat |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
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| Description | Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. Read more | You put a lot of effort into attracting online visitors to your website. Don't let them go without identifying themselves. Customers are waiting to speak with you on your website. You can contact them via live chat. The majority of websites convert fewer than 3% to 5% of their traffic into sales. Make sure yours isn't one of them. Both the look of the chat widget for your website and the chat responses used by our chat agents are customised. Adding our live chat widget to your website takes only a few minutes. The rest will be handled by our support team. We begin speaking with visitors to your website and deliver you quality leads through email, text message, and/or live call connects in real time. Personal injury, criminal defence, bankruptcy, family law, and other legal practise areas are served via live chat. HVAC, plumbing, roofing, window, solar, general contractors, and other home or commercial service organisations can use live chat. Plastic, cosmetic, dentist, LASIK, weight reduction, assisted living, and other medical centres are served via live chat. Web design, conversion, SEO, PPC, SEM, social media, and other marketing businesses can use live chat. There are White Label Live Chat options available. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
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7 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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| User Sentiments |
Professional Receptionists, Detailed Call Summaries, 24/7 Availability, Extensive Integrations Inconsistent Receptionist, Occasional Missed Calls, Confusing Pricing Structure, Limited Personal Connection |
Not Available
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| Review Summary |
Smith.ai's Virtual Receptionists consistently receive high praise for their professionalism, responsiveness, and ability to handle inbound calls, including screening out unwanted calls, providing detailed call summaries, and even scheduling appointments. Users highlight the service's ease of use, integration with CRM systems, and cost-effectiveness, making it a valuable asset for solo practitioners and firms seeking to streamline their intake processes and improve client satisfaction. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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STARTER $140.00 $140.00 per month BASIC $300.00 $300.00 per month PRO $600.00 $600.00 per month |
ApexChat Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Los Altos, California | Located in: Pleasanton, California Founded in: 2008 |
| Contact Details |
Not available |
+1 925-251-9100 |
| Social Media Handles |
Not available |
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