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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Yotpo logo
Reputation Management Software

4.2 863 user ratings

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Overview

Description Smile.io is the world’s largest loyalty points provider for scaling e-commerce businesses. It helps organisations build exciting reward programs for their customers and currently caters to over 50,000 merchants across the globe. The platform also turns out to be helpful for businesses to boost their repeat purchases by enabling customers to collect redeemable points on various websites via a real-time rewards panel present within the same. Smile.io comes armed with a variety of exciting features, allowing its users generate a shopping experience true to their designs. Smile UI lets users design an on-site experience for their websites that is intuitive and light. Smile for admins helps users manage various rewards and loyalty programs in a seamless manner by adding adequate changes without throwing the rhythm off the entire page. Ultimately, real-time integration with third-party portals like Mailchimp, Privy, Gorgias, Okendo, and Kalviyo, lets users develop marketing strategies that improve the site-surfing experience and garners a community of satisfied customers. Read more Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    90%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 35 user ratings
4.2/5 863 user ratings
Rating Distribution
  • Excellent

    51.4%
  • Very Good

    31.4%
  • Average

    17.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    60.7%
  • Very Good

    20%
  • Average

    7.9%
  • Poor

    2.5%
  • Terrible

    8.8%
User Sentiments
    Not Available

    Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations

    High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues

Review Summary
Not Available

Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $49.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $49.00 $49.00 per month

Growth $199.00 $199.00 per month

Pro $599.00 $599.00 per month

Enterprise Others

Free Free

Premium Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Yotpo screenshot
Videos Video Thumbnail
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Vendor information

Company Details Located in: Kitchener, Canada Located in: New York City, NY
Contact Details

+1 855-699-9322

https://smile.io/

Not available

https://www.yotpo.com/platform/reviews/

Social Media Handles

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