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Overview

Description Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. Read more Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm. Read more
Pricing Options
  • Free Trial Available
  • Starts at $2.67. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 11,463 user ratings
4.3/5 525 user ratings
Rating Distribution
  • Excellent

    67.8%
  • Very Good

    27.4%
  • Average

    3.8%
  • Poor

    0.2%
  • Terrible

    0.7%
  • Excellent

    53.7%
  • Very Good

    31%
  • Average

    10.1%
  • Poor

    1.7%
  • Terrible

    3.4%
User Sentiments

    Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

    Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

    Open Source Platform, Extensive Customization Options, Ease of Use, Effective Team Communication

    Mobile App Performance Issues, Occasional Software Instability, Complex Initial Setup & Configuration, Limited Free Features

Review Summary

Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

Rocket Chat is praised for its open-source nature, flexibility, and customizability. Users appreciate its real-time communication features like chat, video conferencing, and file sharing. Its seamless integration with various platforms and its affordability compared to similar tools are also highlighted. However, some reviewers mention occasional glitches, a learning curve for new users, and limited reporting and analytics capabilities as areas for improvement. Overall, Rocket Chat is valued for its adaptability, cost-effectiveness, and strong communication features, making it a popular choice for teams looking for a customizable and open-source collaboration platform.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $2.67. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $2.67 $2.67 per month

Business $5.00 $5.00 per month

Enterprise Grid Custom

Starter Free

Pro $4.00 $4.60 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots screenshots
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Rocket.Chat Demo
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Videos Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Located in: Wilmington, Delaware Founded in: 2015
Contact Details

Not available

https://slack.com/

+1 415-914-8131

https://rocket.chat/

Social Media Handles

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