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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Shipway is an advanced shipment and package tracking software considered one of the most preferred platforms for D2C brands. Used by the top companies of the world like Mensxp, Bluestone, Birkenstock, the Tribe Concepts and so on. The real-time delivery updates of Shipway can help customers to reduce their “where is my order” (WISMO) calls. This also involves dedicated URL traffic for each shipment along with branded WhatsApp, SMS and Email delivery alerts. Shipway even helps customers to track on a company’s website instead of a carrier website. It uses the header and footer of the store to track the pages. Also, Shipway supports multi-language and regional carriers to make the shipment process easier for companies and customers alike. As the most preferred e-commerce automation partner, it monitors Net Promoter Score (NPS) on a monthly, weekly or yearly basis. With the reports given by Shipway, companies can measure the RTO percentage carrier wise. Moreover, this shipment and package tracking software incorporate 50+ integrations to make a company’s day-to-day workflow more familiar and efficient. Read more | Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 5 Most Popular |
Total Features |
5 Features
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10 Features
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Common Features for All |
Automated Supply Orders
Bulk Orders
Customer Service Management
Order Management
Product Data Management
Real-time Order Tracking
Reporting (Analytics)
Shipping Management
Sourcing Management
Supplier Management
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Automated Supply Orders
Bulk Orders
Customer Service Management
Order Management
Product Data Management
Real-time Order Tracking
Reporting (Analytics)
Shipping Management
Sourcing Management
Supplier Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-Friendly Platform, Shipment Tracking and Visibility, Great Customer Service, Excellent Communication Inaccurate Delivery Estimates, Unexpected Additional Charges, Inexperienced and Unresponsive Staff, Poor Communication and Delays |
Review Summary |
Not Available
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User reviews for Flexport are mixed, with a significant focus on customer service and pricing. While many users appreciate the platform's ease of use, real-time tracking, and dedicated account managers, others report inconsistent communication, hidden fees, and delays in shipments. Some praise the company's responsiveness and problem-solving abilities, while others criticize a lack of accountability and proactive support. Ultimately, Flexport's effectiveness appears to vary depending on individual experiences and the specific needs of each customer. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Silver $0.75 $0.75 per Shipment Enterprise $2.00 $2.00 per Shipment Diamond $3.00 $3.00 per Shipment |
Flexport Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos | Not Available |
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Company Details | Located in: Gurgaon, India Founded in: 2015 | Located in: San Francisco, California Founded in: 2013 |
Contact Details |
Not available |
+1 415-231-5252 |
Social Media Handles |
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