ServiceTrade vs WorkPal Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTrade

Field Service Management Software

4.6 194 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkPal

Field Service Management Software

4.7 45 user ratings

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Overview

Description	Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade. Read more	WorkPal is a workflow and job management software for businesses, enabling them to streamline their workflow process directly from the mobiles. From initial job assignment to invoicing, the solution provides a user-friendly and end-to-end workforce management system for every process. With a host of advanced tools provided by WorkPal, users can keep the projects, processes and profitability in order to be more successful. The particular also simplifies how users allocate and schedule jobs to field engineers. It stores all the data securely and makes it available to users easily for auditing purposes. Moreover, WorkPal provides up to date and accurate information to customers about job progress, project completion and costs. They can see all the attached information in real-time. Field engineers and offices even get to avail of a better line of communication that enhances productivity and saves them from keeping multiple platforms to create efficient communication links. All the data of WorkPal is stored in one centralized location where the staff members can access it easily at any time. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 93% Momentum 63% Popularity 80%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 75% Momentum 61% Popularity 80%
SaaSworthy Awards	# 9 Fastest Growing # 8 Most Popular	Not Available

Features

Total Features	7 Features	9 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 4 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Not available
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Not available
Modes of Support	24/7 (Live rep) Business Hours Online	Not available
API Support	Available

Reviews & Ratings

User Rating	4.6/5 194 user ratings	4.7/5 45 user ratings
Rating Distribution	Excellent 73.2% Very Good 22.2% Average 2.1% Poor 1% Terrible 1.5%	Excellent 73.3% Very Good 24.4% Average 2.2% Poor 0% Terrible 0%
User Sentiments	Improved Customer Service, Efficient Scheduling and Dispatching, Comprehensive Reporting Features, User-Friendly Interface Mobile App Functionality Issues, Occasional Software Glitches/Bugs, Limited Offline Functionality, Rescheduling Complexities	Not Available
Review Summary	ServiceTrade receives generally positive reviews from users. It is praised for its user-friendly interface, customizable features, robust reporting capabilities, and efficient work order management. Many users find it useful for streamlining their operations and improving productivity. However, some users have reported occasional glitches and a need for better customer support. Overall, ServiceTrade is considered a reliable and effective solution for businesses seeking to enhance their service operations.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Select Custom Premium Custom Enterprise Custom	Forms Others Pro Others Bundles Custom
	View Detailed Pricing	View Detailed Pricing

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