Pulse Metrics |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Servetel (by Acefone) founded in 2018, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with the last audience efficiently and productively. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customers journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses. Read more | Call Metrics is the most sophisticated call tracking software, brought to you by our parent company Firefly and inconjunction with our SEO Company. Our Attribution and call intelligence solution helps grow your business by optimising and driving revenue from your inbound phone leads. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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3 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Queue Management (Calls)
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| API Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Others Business Others Premium Others Enterprise Custom |
GEO Number Others 0800 Number Others |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Gurugram, India Founded in: 2017 | Located in: Auckland, New Zealand |
| Contact Details |
1800-121-7777 |
Not available |
| Social Media Handles |
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