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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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CRM Software

4.5 30 user ratings

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more TrackMaven is a marketing analytics software that enables users to connect and monitor marketing performance across different channels, which would help them tie details to the bigger picture. The software aims to make data the asset to one’s business via social media platforms, ads, website analytics, content, SEO and traffic, social listening, competitive intelligence, and influencer marketing. One can easily get back to what they love, and use the software to become the reporting and insights team to help one stay focused on sharing their brand’s story. Developers have designed this software in a way, which combines marketing expertise and knowledge with world-class technologies. TrackMaven has widely helped marketers to drive expected results in the simplest manner and that too, without consuming much time. With this application, marketers can boost their ROI by overcoming even difficult situations and decision-making processes. Marketers can draw insights from any online marketing channel, including Facebook, Instagram, Instagram Ads, Google Analytics, YouTube, Linkedin and many more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    70%
  • Popularity
    88%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.5/5 30 user ratings
4.1/5 281 user ratings
Rating Distribution
  • Excellent

    53.3%
  • Very Good

    46.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    38.4%
  • Very Good

    44.1%
  • Average

    10.7%
  • Poor

    5.3%
  • Terrible

    1.4%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Competitor Tracking Capabilities, Customizable Reports and Dashboards, Actionable Insights and Data, User-Friendly Interface

    Limited Paid Social Media Analytics, Occasional Data Inaccuracies, Steep Learning Curve, Lack of Mobile Application

Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Reviews for TrackMaven are predominantly positive, with users praising its user-friendly interface, comprehensive analytics, and ability to track and measure marketing performance effectively. Many users highlight the platform's usefulness in providing valuable insights into campaign performance, competitor analysis, and industry trends. Additionally, the customer support team is often commended for its responsiveness and helpfulness. Some users have expressed concerns about the platform's occasional glitches and complexities, but overall, the majority of reviews indicate a high level of satisfaction with TrackMaven's features and services.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Salesforce Foundations Free

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

TrackMaven Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Not Available
Videos Video Thumbnail
+ 4 More
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Washington Founded in: 2012
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

Not available

https://trackmaven.com/

Social Media Handles

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