Compare : Salesforce vs Tessitura

• Excellent
  53.3%
• Very Good
  46.7%
• Average
  0%
• Poor
  0%
• Terrible
  0%

Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

Robust Reporting, Extensive Integrations, Comprehensive Customer Data Management, Tailored for Arts Organizations

Outdated Interface, Steep Learning Curve, Occasional System Glitches, Complex Navigation

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Tessitura is a robust CRM and ticketing system specifically designed for arts organizations. Users praise its comprehensive data tracking capabilities, particularly its ability to connect donor information, ticketing history, and engagement levels. However, the interface is often criticized for its dated look and feel, lack of intuitiveness, and occasional slow performance. While Tessitura offers a wealth of features, its steep learning curve can be daunting for new users. The platform's strength lies in its ability to streamline various tasks, but it requires dedicated training and support for optimal utilization.