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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Salesforce Customer Identity simplifies access to the products and services with passwordless login, enabling users to register and access apps effortlessly. By reducing friction, it enhances the customer experience while helping businesses drive engagement across touchpoints and gain actionable insights. This single-sign-on (SSO) solution unifies customer identities from various sources, including connected devices, and integrates seamlessly into Salesforce sales, service, and marketing processes. Users can choose their preferred verification methods, such as SMS, the Salesforce Authenticator app, or social login via Google or Facebook, creating a smooth, mobile-first registration process. Customizable login pages reflect the brand, while detailed login reports help optimize verification methods. Beyond ease of registration, Salesforce Customer Identity empowers businesses to engage authentically with customers, deliver hyperpersonalized experiences, and foster loyalty through secure, seamless access. Elevate customer journeys and create meaningful connections with Salesforce Customer Identity while improving usability and brand impact. Read more | Lumos simplifies the access process for companies. It is an internal AppStore that helps to automate access requests, reviews and license management. This self-service platform helps to reduce the number of support tickets and makes access requests and approvals faster and more efficient. Lumos provides visibility into SaaS applications and spend, and also enables automated workflows for removing unused licenses. It is an ideal platform for companies looking to streamline their access process and reduce manual workload. Additionally, it helps to improve security and compliance as well as provides an overview of all applications used in the organization. Lumos provides an efficient and secure way for companies to manage their access requests and licenses. Read more |
Pricing Options |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
10 Features
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3 Features
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Common Features for All |
Access Request Management
Account Management
Compliance Management
Multi-factor Authentication
Password Management
Passwordless Login
Role Management
Single Sign-On (SSO)
Social Sign On
User Activity Monitoring
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Access Request Management
Account Management
Compliance Management
Multi-factor Authentication
Password Management
Passwordless Login
Role Management
Single Sign-On (SSO)
Social Sign On
User Activity Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Not Available
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User-Friendly Interface, Automated Access Provisioning, Seamless Integrations, Comprehensive Reporting Limited Third-Party App Integrations, Occasional Software Bugs, Immature Features, Lack of Pricing Transparency |
Review Summary |
Not Available
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Lumos receives overwhelmingly positive reviews for its ability to streamline SaaS management and automate access provisioning. Users praise its ease of use, integration with popular platforms like Slack and Okta, and the time-saving benefits it offers. Some users highlight the platform's still emerging features and the need for more robust reporting, but overall, Lumos is lauded for its user-friendly interface, comprehensive functionality, and dedicated support team. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Salesforce Customer Identity $24,000.00 $24,000.00 per year |
Lumos Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
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Company Details | Located in: San Francisco, California | Located in: San Francisco, California |
Contact Details |
+1 800-667-6389 https://www.salesforce.com/platform/single-sign-on-solutions/ |
Not available |
Social Media Handles |
Not available |
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