Riva CRM Integration vs YCloud Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Riva CRM Integration

CRM Software

4.3 25 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Riva Cloud delivers advanced, cloud integration of CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects. Improve CRM adoption and satisfaction in your sales organization through CRM support case integration for Exchange, Office 365, and Notes. Riva Enterprise delivers reliable, server-to-server integration for over 10 leading CRM systems and five corporate email platforms. Riva Insight’s Track in CRM* feature allows you to track emails against specific CRM contacts, accounts, opportunities, cases, and custom objects. Read more

YCloud Chatbot offers a robust solution for businesses looking to market, sell, and support via WhatsApp. By leveraging WhatsApp's rich features such as text, images, videos, audio, links, PDFs, lists, and location YCloud delivers compelling conversations that captivate audiences. The platform's CRM integration ensures seamless one-on-one customer communication, enhancing lead generation and sales conversions. With an impressive 75% read rate and a 15% click rate, WhatsApp messages sent through YCloud drive significant engagement. Furthermore, YCloud's chatbots and service teams can easily manage customer inquiries, sending real-time notifications like order confirmations and delivery updates. Designed with developers in mind, YCloud supports popular coding languages for quick integration, allowing businesses to swiftly send and receive messages. The platform's API connectivity also enables integration with other applications, such as Zapier, for a centralized workflow. YCloud is an indispensable tool for any business aiming to boost conversion rates, engage customers more effectively, and streamline their operations. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

69%
Momentum

62%
Popularity

67%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

68%
Popularity

71%

Features

Total Features	5 Features	12 Features
Common Features for All	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Territory Management Helps to assign, manage sales territories and conveniently track their progress + 2 More - Show Less	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Territory Management Helps to assign, manage sales territories and conveniently track their progress + 7 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 25 user ratings	Not Available
Rating Distribution	Excellent 52% Very Good 36% Average 4% Poor 4% Terrible 4%	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	Riva CRM Integration Custom	YCloud Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	CRM.io by 500apps 5 2 ratings Riva CRM Integration Vs CRM.io by 500apps Teamwork CRM Riva CRM Integration Vs Teamwork CRM iEnterprise CRM 4.5 8 ratings Riva CRM Integration Vs iEnterprise CRM CRM.me 4.6 24 ratings Riva CRM Integration Vs CRM.me Insightly 4 5,164 ratings Riva CRM Integration Vs Insightly	Whatsapp CRM 4.7 3 ratings YCloud Vs Whatsapp CRM WADeck YCloud Vs WADeck Wazzup WATI Wappbiz
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