Retently vs Sogolytics Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Retently

Survey/ User Feedback Software

4.9 50 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sogolytics

Survey/ User Feedback Software

4.7 85 user ratings

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Overview

Description	Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more	Sogolytics software is a secure feedback and experience management platform with one-click reports. The software offers brand experience by designing a survey with logo, personalize the theme, and even customize the URL. Customize survey distribution strategy to engage audience by reaching them via email invitations, websites, SMS, or even offline. Measure engagement, and prioritize people to monitor all critical feedback to automate team workflows. Export reports to Word, Excel, or PowerPoint to analyze and format the results to meet organization’s needs. Read more
Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 89% Reviews 83% Momentum 67% Popularity 77%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 76% Momentum 69% Popularity 83%
SaaSworthy Awards	# 20 Fastest Growing	Not Available

Features

Total Features	10 Features	15 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 50 user ratings	4.7/5 85 user ratings
Rating Distribution	Excellent 92% Very Good 8% Average 0% Poor 0% Terrible 0%	Excellent 82.4% Very Good 12.9% Average 2.4% Poor 1.2% Terrible 1.2%
User Sentiments	Not Available	Ease of Use, Robust Reporting Features, Excellent Customer Support, Variety of Question Types Occasional Software Glitches, Limited Customization Options, Pricing Concerns, Unintuitive User Interface Elements
Review Summary	Not Available	Sogolytics is widely praised for its user-friendly interface, intuitive design, and visually appealing questionnaires, making it a popular choice for academic and student research. Many users appreciate the platform's flexibility and diverse question types, including multimedia support. However, some users express concerns about the price point, which can be higher than competitors. A few note occasional glitches or limitations in functionality. Ultimately, Sogolytics is viewed as a robust, powerful tool for creating and analyzing surveys, but its higher cost and occasional usability quirks might deter certain users.
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Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom	SogoCore Custom SogoCX Custom SogoEX Custom SogoScore Custom SogoConnect Custom
	View Detailed Pricing	View Detailed Pricing

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