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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics. Read more Reviews Collect is a review collecting platform enabling businesses to push new app reviews from Google Play, Amazon Products, App Store and other services to email, Microsoft Teams and Slack. The software sends real-time notifications for app reviews allowing users to add reviews to their Slack channel, email alerts, Freshdesk ticket or Whatsapp messages whenever they arrive. Out of others, the most significant feature of the particular is that there are no delays in adding reviews and neither any missed chances ever. Businesses also get email reports for all of their added reviews on a daily, weekly or monthly basis. They can see all of their reviews in one place, categorize them by stars, date, country and more. Furthermore, users can even reply to the reviews from the app. In case of any problems, they can contact Review Collect’s customer support team via email that is available at service 24/7. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.00.
  • Free Trial Available
  • Starts at $20.00.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    79%
  • Momentum
    63%
  • Popularity
    70%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    65%
  • Momentum
    61%
  • Popularity
    65%

Features

Total Features
5 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.9/5 98 user ratings
    5/5 1 user ratings
    Rating Distribution
    • Excellent

      87.8%
    • Very Good

      11.2%
    • Average

      1%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Easy to Use Interface, Comprehensive Review Monitoring, Time-Saving Efficiency, Excellent Customer Service

      Lack of Direct Response Feature, Limited Customization Options, Occasional Delay in Review Updates, Incomplete Yelp Integration

      Not Available
    Review Summary

    Reputology is a comprehensive online reputation management tool that helps businesses monitor, analyze, and improve their online presence. It offers a wide range of features, including review monitoring, review generation, social media management, and local search optimization. Reputology is praised by users for its user-friendly interface, detailed analytics, and ability to help businesses improve their online reputation. However, some users have reported issues with the accuracy of the data and the customer support. Overall, Reputology is a powerful tool that can help businesses effectively manage their online reputation.

    Not Available
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    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.00.
    • Free Trial Available
    • Starts at $20.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Single Location $49.00 $49.00 per month

    Multiple Locations $49.00 $49.00 per month

    Agencies $49.00 $49.00

    ReviewsCollect PRO $20.00 $20.00 per month

     
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    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
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    + 1 More

    Vendor information

    Company Details Located in: United States Founded in: 2018
    Contact Details

    Not available

    https://www.reputology.com/

    Not available

    https://reviewscollect.com/

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