Reply vs LeadDesk Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reply

Sales Engagement Software

4.7 1,543 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk

Sales Engagement Software

4.6 12 user ratings

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Overview

Description	Reply is a multi-channel sales engagement platform that allows users to automate personal email outreach, conduct calls, and carry out tasks and close deals successfully. One can easily supercharge the sales team using a few simple techniques, that is, to discover, engage, execute and improve. Users can take help from the Reply’s Chrome extension and revamp productivity, for discovering prospects on-the-go. The software lets users engage with leads via multiple channels like emails, calls, follow-ups, etc., and reach out to their prospects with ease. Apart from this, the software also enables users to speed up the sales workflow and get the best out of their sales efforts. Reply serves to be the backbone and an essential component of the sales department. Users can add people to the task list and even make calls directly from the software. The application also provides analytical reports that offer insights into one’s performance and work progress, thus providing the user with a scope to improve. Read more	Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more
Pricing Options	Free Trial Available Starts at $49.0. Offers Free-forever and Custom plan.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 98% Momentum 72% Popularity 91%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 74% Momentum 65% Popularity 79%
SaaSworthy Awards	Not Available	# 6 Fastest Growing

Features

Total Features	13 Features	11 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 1,543 user ratings	4.6/5 12 user ratings
Rating Distribution	Excellent 74.5% Very Good 20.5% Average 2.4% Poor 0.7% Terrible 1.9%	Excellent 66.7% Very Good 25% Average 8.3% Poor 0% Terrible 0%
User Sentiments	User-Friendly Interface, Excellent Customer Support, Effective Email Automation, Extensive Integrations LinkedIn Integration Issues, Inaccurate Email Finding, Occasional Software Bugs/Glitches, Confusing Campaign Navigation/Management	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $49.0. Offers Free-forever and Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Starter $49.00 $59.00 per user / month Professional $89.00 $99.00 per user / month Ultimate $139.00 $139.00 per user / month Custom Agency Plan $166.00 $166.00 per month Custom Custom	Instant Others Essential Others Advanced Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Reply Alternatives	View All LeadDesk Alternatives