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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more | Tekmetric is a management software designed for auto repair shops. Businesses can easily create customer profiles, schedule customer appointments, perform digital vehicle inspections, upload photos, build repair orders with built-in labor guides, manage inventory, track parts, monitor job workflows, set custom labor rates, shop fees, and taxes, send texts and emails to customers, measure job profitability, gross sales, technician hours spent, and more. Use PartsTech and Nexpart to seamlessly order from as many suppliers as you need. Read more |
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| SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
12 Features
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9 Features
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| Common Features for All |
Billing and Invoicing
Contact Management
Customer Tracking
Inventory Management
Live Chat
Mobile Responsive
Multi-Location
Report Generation
Sales Tracking
Service history tracking
Third-party Integration
VIN Lookup
Website Integration
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Billing and Invoicing
Contact Management
Customer Tracking
Inventory Management
Live Chat
Mobile Responsive
Multi-Location
Report Generation
Sales Tracking
Service history tracking
Third-party Integration
VIN Lookup
Website Integration
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| User Sentiments |
Comprehensive Customer Management, Extensive Integrations, Excellent Ticket Management, User Friendly Interface Limited Mobile App Functionality, Occasional System Errors, Printing Functionality Issues, Slow Feature Rollouts |
Not Available
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| Review Summary |
RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support. |
Tekmetric is praised by users for its user-friendliness, ease of use, and seamless integration with various platforms, particularly PartsTech and Quickbooks. Users appreciate the intuitive interface, making it easy to learn and train new employees. The software's cloud-based nature allows for remote access and streamlined operations. While users generally have no complaints, some reported minor issues with inventory management, report customization, and slow loading times on mobile devices. However, Tekmetric's responsive customer support and frequent updates based on user feedback are highly commended. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $49.99 $59.99 per month Repair Shop $99.99 $119.99 per month Big Chain $99.99 $119.99 per month |
Start $99.00 $99.00 per month Grow $299.00 $299.00 per month Scale $399.00 $399.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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Not Available |
| Videos |
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+ 2 More
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| Company Details | Located in: Kirkland, WA | Located in: Houston, Texas Founded in: 2015 |
| Contact Details |
425-216-3333 |
832-930-9400 |
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