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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr logo
Auto Repair Software

4.7 130 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairDesk logo
POS Software

4.7 165 user ratings

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Overview

Description RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more RepairDesk POS software is highly beneficial for medium and small sized handset or mobile phone repair service centers. Users of this software can very well manage their sales and store from a smartphone, as it can be run on multi-platform. With the help of this tool, you can easily manage your inventory across multiple store locations and also track repair jobs smartly. RepairDesk POS software comes enriched with an array of beneficial POS features, which include barcode scanning, commission management, discount management, ordering automation, pricing management, touch screen, retail management, returns tracking etc. It comes with an easy and user-friendly interface. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Available
  • Starts at $47.50.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    92%
  • Momentum
    65%
  • Popularity
    84%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    77%
  • Momentum
    64%
  • Popularity
    85%
SaaSworthy Awards
Not Available
# 18 Highly Rated # 15 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 130 user ratings
4.7/5 165 user ratings
Rating Distribution
  • Excellent

    78.5%
  • Very Good

    14.6%
  • Average

    3.1%
  • Poor

    1.5%
  • Terrible

    2.3%
  • Excellent

    80%
  • Very Good

    14.5%
  • Average

    4.2%
  • Poor

    0.6%
  • Terrible

    0.6%
User Sentiments

    Comprehensive Customer Management, Extensive Integrations, Excellent Ticket Management, User Friendly Interface

    Limited Mobile App Functionality, Occasional System Errors, Printing Functionality Issues, Slow Feature Rollouts

    Not Available
Review Summary

RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Available
  • Starts at $47.50.
Pricing Plans
Monthly Plans Annual Plans

Starter $49.99 $59.99 per month

Repair Shop $99.99 $119.99 per month

Big Chain $99.99 $119.99 per month

Lite plus $47.50 $47.50 per user / month

Professional $71.25 $71.25 per user / month

Enterprise $118.75 $118.75 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots screenshots
+ 5 More
Manage Refurbishment
+ 6 More
Videos Video Thumbnail Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Kirkland, WA Located in: St.Louis, Missouri Founded in: 2014
Contact Details

425-216-3333

https://www.repairshopr.com/

Not available

https://www.repairdesk.co/

Social Media Handles

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