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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr logo
Auto Repair Software

4.7 130 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Alldata logo
Auto Repair Software

4.1 78 user ratings

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Overview

Description RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more Alldata is a cloud-based OEM Accurate platform that assists automotive businesses in conducting vehicle inspections according to the repair information offered through OEM diagrams or interactive color wiring. Engineers can produce high-quality images and view diagrams for inspections using Alldata. It is a potential software that is probably known as online OEM information. It is a trusted software that thousands of professional engineers have opted for as it provides services like collision information, business tools, and services for the global automotive industry. Alldata is a cloud-based platform that offers access to multiple collision procedures such as structural adhesives, sectioning, ADAS, panel replacement, and sends a notification to a mechanic to ensure vehicles are repaired properly according to factory specifications. The reason shop owners must opt for Alldata is that it includes a shop management module that assists businesses in storing more details about vehicle parts and customers. Moreover, it enables the users to prepare estimates, invoices, and repair orders, track technician's costs and time, and schedules jobs. Keeping all the diagnostic information offered by the Alldata software becomes easy and accessible at the fingertips with the quotation-based pricing strategy that Alldata offers. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    92%
  • Momentum
    65%
  • Popularity
    84%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    94%
  • Momentum
    71%
  • Popularity
    92%

Features

Total Features
12 Features
6 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Tracking Track status of service for each customer and also update them with same.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
    Multi-Location Helps to manage business affairs across multiple sales channel
    Report Generation Gathers data and generates reports as PDF file.
    Sales Tracking Helps to track sales systematically
    Service history tracking Keeps a record of the history of services performed on assets
    Third-party Integration Offers synchronization with third-party applications
    Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
    Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 9 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Tracking Track status of service for each customer and also update them with same.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
      Multi-Location Helps to manage business affairs across multiple sales channel
      Report Generation Gathers data and generates reports as PDF file.
      Sales Tracking Helps to track sales systematically
      Service history tracking Keeps a record of the history of services performed on assets
      Third-party Integration Offers synchronization with third-party applications
      Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
      Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 130 user ratings
    4.1/5 78 user ratings
    Rating Distribution
    • Excellent

      78.5%
    • Very Good

      14.6%
    • Average

      3.1%
    • Poor

      1.5%
    • Terrible

      2.3%
    • Excellent

      51.3%
    • Very Good

      28.2%
    • Average

      10.3%
    • Poor

      1.3%
    • Terrible

      9%
    User Sentiments

      Comprehensive Customer Management, Extensive Integrations, Excellent Ticket Management, User Friendly Interface

      Limited Mobile App Functionality, Occasional System Errors, Printing Functionality Issues, Slow Feature Rollouts

      Not Available
    Review Summary

    RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $49.99.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $49.99 $59.99 per month

    Repair Shop $99.99 $119.99 per month

    Big Chain $99.99 $119.99 per month

    Alldata Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Kirkland, WA Located in: Elk Grove, California Founded in: 1986
    Contact Details

    425-216-3333

    https://www.repairshopr.com/

    +1 800 697-2533

    https://www.alldata.com/us/en

    Social Media Handles

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