Amazon Comprehend |
| Description | Rasa is a development platform that adds to the capabilities of developers and empowers them to build tools such as contextual chatbots and digital assistants. The platform is powered by an open source technology that acts as a standard infrastructure layer for conversational AI development. Tools can be deployed across various channels and languages as it can turn any free-form text in one particular language to a structured data set in another language. With Rasa, users can hold back-and-forth conversations that can even be integrated with business logic. And with interactive learning, training data can be seamlessly generated by talking to the digital assistant. The Rasa assistant can even function across messaging channels such as Slack, Facebook, Google Home, and other custom channels. And with custom actions, users can interact with other APIs. They can also view and annotate conversations and track and manage different models. Read more | Amazon Lex is an AI Chatbot solution that helps app developers build conversational interfaces using voice and text. Advanced deep learning features like automatic speech recognition (ASR) and natural language understanding (NLU) provided by the software can convert speech into text in real-time, besides helping users to understand the intent of the text. This way users get to create lifelike conversational interactions and highly engaging customer experiences as well. Amazon Lex offers an easy-to-use console that allows users to get their own conversational interface or chatbot generated within minutes. Moreover, they can also build, check and deploy individual chatbots across multiple platforms and channels with ease. Being a fully managed solution Amazon Lex does not require any additional hardware or infrastructure to power the bot. Moreover, the platform also offers a variety of built-in integration with Amazon CloudWatch, Amazon Cognito, Amazon DynamoDB and AWS Lambda, helping out users with various app development processes. Read more |
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Ease of Use, Seamless AWS Integration, Natural Language Processing Capabilities, Voice Recognition Limited Language Support, Limited Customization Options, Documentation Issues, Limited Third-Party Integrations |
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Amazon Lex is a popular chatbot platform praised for its ease of use and integration with AWS services. Users highlight its ability to build chatbots with both text and voice capabilities, utilizing advanced NLP features. While it's noted for its user-friendly setup, some users express concerns about limited integration with third-party vendors and language support. Despite these limitations, Amazon Lex is considered a valuable tool for automating tasks, streamlining customer interactions, and improving user experiences. |
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Rasa Pro Custom Rasa Platform Custom Basic Support Custom Premium Support Custom Developer Edition Custom Growth Others Enterprise Custom |
Amazon Lex Others |
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| Company Details | Located in: San Francisco, California | Located in: Seattle, Washington |
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