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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
Get Free Advice
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Description | Raiseaticket’s Free Ticketing Helpdesk System makes managing customer interactions and streamlining support workflows simple and efficient. Built to centralize communication across multiple channels, it eliminates the chaos of cluttered inboxes, allowing support teams to stay organized and responsive. Automated workflows ensure no ticket is ever overlooked, boosting team productivity and customer satisfaction. With powerful, data-driven insights, businesses can track team performance through clear metrics and actionable reports. The multiple SLA feature guarantees timely responses and accountability, setting a high standard for support excellence. Secure, cloud-hosted, and GDPR-compliant, Raiseaticket ensures your data is protected while remaining easy to set up and operate. Perfect for businesses seeking professional-grade support without the high cost, Raiseaticket offers all these benefits for free. The premium Office 365 unified mailbox upgrade provides even greater efficiency and scalability for growing businesses. Read more | Revelation helpdesk software optimizes email management by seamlessly converting and organizing emails into tickets through its automated "Email to Ticket" parser. The Self Service Interface, customizable for a personalized experience, empowers end-users and managers to log new tickets, view existing ones, and access dashboards effortlessly. Additionally, the Live Chat feature enables instant connections, allowing users to resolve issues swiftly and ensuring a seamless support experience. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
14 Features
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13 Features
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Common Features for All |
Alerts (Escalation)
Automated Routing
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Ticket Management
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Alerts (Escalation)
Automated Routing
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free On-Premise Others |
Core Free Select $19.00 $24.00 per month Prime $39.00 $49.00 per month Game Plan $59.00 $74.00 per month Agents $4,900.00 $4,900.00 Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
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Company Details | Located in: Birkirkara, Malta Founded in: 2018 | Located in: Westport, Connecticut Founded in: 2001 |
Contact Details |
+356 2570 5000 |
+1 203-222-5240 |
Social Media Handles |
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