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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Live Chat Software

4.3 23 user ratings

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Overview

Description Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support. Read more HeyBubble is a live chat platform that helps small and medium-size enterprises and startups monitor their traffic at once and engage them in conversation to provide outstanding customer care. The software is cloud-based, mobile-friendly, and integrated with the most popular web tools. Additionally, it helps companies forge genuine connections with their clients and provides them with the chance to speak with actual people throughout key conversion phases. Additionally, it minimises checkout abandonment while boosting the ideal sum of the shopping cart. Individuals may target the website users who need help and assist them before they depart by viewing the complete journey of their visitors. With the help of the offered data and reports, users may even modify how their operators utilise HeyBubble and monitor the outcomes daily. Additionally, since HeyBubble Live Chat is mobile-friendly, users can track their prospects from anywhere. All they need to do is sign up and assist their visitors immediately. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $79.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $12.00. Offers Custom plan.
SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    67%
  • Momentum
    62%
  • Popularity
    72%

Features

Total Features
3 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.3/5 23 user ratings
    Rating Distribution
    Not Available
    • Excellent

      30.4%
    • Very Good

      69.6%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $79.00. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Starts at $12.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Unlimited $79.00 $79.00 per month

    Enterprise Custom

    Pro $12.00 $15.00 per user / month

    Advanced $18.40 $23.00 per user / month

    Premium Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Qonvo screenshot
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Washington, DC 20003 Located in: New York, New York Founded in: 2012
    Contact Details

    +1 (202) 445-3937

    https://www.qonvo.com/

    Not available

    https://www.heybubble.com/

    Social Media Handles

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