TalkDesk |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Pulse CallDesk is an exceptional call management software on the cloud that provides an integrated cloud-based contact centre. With Pulse CallDesk, customer experience is surely improved due to such a powerful single solution. It's hard to compete with the features that Pulse CallDesk offers; intelligent routing, monitoring and recording, real-time analytics, and reporting. What's more, Pulse CallDesk comes with 24/7 customer support to ensure that any problem or question they come across is answered immediately and with an expert opinion. Pulse CallDesk has everything they need to provide a superior customer experience, from its simple web-based interface to its optimized routing for incoming calls. With Pulse CallDesk, they can be sure that your customer service will be top notch and their customer satisfaction will be guaranteed. Read more | DialShree is the ultimate omnichannel contact center solution designed to revolutionize customer communication. This award-winning platform ensures businesses are always available across all channels Email, Voice, Social Media, Chat, and more allowing them to stay on top of customer interactions effortlessly. By automating workflows and integrating seamlessly with CRM and third-party applications, DialShree enhances productivity and boosts revenues. It offers a 360-degree view of customer interactions, enabling businesses to deliver personalized communication without toggling between multiple software platforms. This not only improves agent productivity but also elevates the customer experience, leading to increased customer delight and loyalty. DialShree allows businesses to manage all communication channels and campaigns within a single system, setting KPIs for staff to ensure optimal performance. By leveraging this next-generation call center software, businesses can streamline their operations and maximize performance while reducing costs. DialShree helps companies gain insights into customer interactions, analyse preferred communication channels, and deliver a seamless experience at all touchpoints. This comprehensive solution is tailored to meet the diverse communication needs of any business, ensuring they stay ahead in the market. With DialShree, businesses can reimagine communication and achieve higher customer satisfaction and increased revenue. Read more |
| Pricing Options |
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| SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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7 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pulse CallDesk Custom |
Hosted Cloud Based Solution (SaaS) Custom On Premises Server Based Solution Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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+ 1 More
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| Company Details | Located in: Chennai, India |
Not available |
| Contact Details |
+91 44 4000 1800 |
Not available https://www.elisiontec.com/products/contact-center-solutions/ |
| Social Media Handles |
Not available |
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