productboard vs Gainsight PX Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

productboard

Product Management Software

4.6 356 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX

Product Management Software

4.5 337 user ratings

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Overview

Description

productboard is cloud-based product management and roadmap solution which helps product teams understand the product users’ needs, prioritize feature ideas, monitor progress, share product roadmap and more. productboard provides relevant insight from user research and feature requests to spot trends to give an idea of what type of product that would be popular with customers and be profitable for the organization (a feature-voting system allow to easily identify things customers might like). Users can detail strategic criteria users will need to create prioritization decisions and visualize how features can support key products and business objectives. Users can also know which feature is currently valued in the market. productboard allows to track the status of tasks that are common to many features, like designs, marketing, documentation, etc. to ensure nothing is left unattended to as the product launch date approaches. A selection of integrations is available to allow productboard users to preserve their current product workflows. Read more

Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more

Pricing Options

Free Trial Available
Starts at $20.00. Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

79%
Momentum

66%
Popularity

94%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

83%
Momentum

65%
Popularity

68%

Features

Total Features	15 Features	10 Features
Common Features for All	Bug Tracking Allows the user to capture, report and manage the bugs that occur Collaboration Helps you safely share data with only those who matter and enhances your teamwork Custom Workflows Facility to create workflows with custom stages, process, and status. Dashboard A digital insight of reports and other workings on a single screen Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel Idea Management Facility to receive insights from internal and external stakeholders Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Product Roadmaps To visually summarize the progress and direction of your product offering over time Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Task Prioritization Facility to rank the tasks in the order you will do it Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 12 More - Show Less	Bug Tracking Allows the user to capture, report and manage the bugs that occur Collaboration Helps you safely share data with only those who matter and enhances your teamwork Custom Workflows Facility to create workflows with custom stages, process, and status. Dashboard A digital insight of reports and other workings on a single screen Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel Idea Management Facility to receive insights from internal and external stakeholders Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Product Roadmaps To visually summarize the progress and direction of your product offering over time Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Task Prioritization Facility to rank the tasks in the order you will do it Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.6/5 356 user ratings	4.5/5 337 user ratings
Rating Distribution	Excellent 68.8% Very Good 25% Average 3.4% Poor 2% Terrible 0.8%	Excellent 50.1% Very Good 47.8% Average 1.8% Poor 0% Terrible 0.3%
User Sentiments	Centralized Feedback Repository, Flexible Roadmap Visualization, Seamless Third-Party Integrations, Efficient Prioritization Tools Occasional Performance Issues, Complex Initial Setup, Limited Reporting Functionality, Expensive Pricing for Larger Teams	Not Available
Review Summary	Productboard's user reviews across multiple sources reveal a high level of customer satisfaction. Overall, users find it effective in managing roadmaps, aligning teams, and improving the execution of product strategies. Notable benefits include user-friendly interface, well-organized features, and comprehensive visualization tools. However, some users have encountered occasional bugs and limitations in integration with other software.	Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.
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Pricing

Pricing Options	Free Trial Available Starts at $20.00. Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials $20.00 $25.00 per user / month Pro $50.00 $60.00 per user / month Scale $100.00 $100.00 per year Enterprise Custom	Gainsight Product Experience Custom
	View Detailed Pricing	View Detailed Pricing

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