PrimePay vs ADP Payroll Services Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimePay

Payroll Software

3.9 112 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ADP Payroll Services

Payroll Software

4.2 226 user ratings

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Overview

Description

PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more

ADP Workforce Now is an ideal payroll and HR solution for a variety of businesses. It offers a comprehensive suite of tools to ensure compliance and accuracy, so that startups and established companies can be confident in the accuracy of their payroll, taxes, and compliance. ADP's latest HR tools give companies access to a live HR support team, employee handbook wizard, proactive compliance alerts, and HR guidance and forms. Furthermore, ADP's job description wizard provides users with the ability to create job descriptions quickly and easily. Additionally, ADP Workforce Now provides employer and employee training, business advice, and legal assistance from Upnetic Legal Services. With these tools, companies can rest assured that their payroll and HR needs are managed efficiently and accurately. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

77%
Momentum

63%
Popularity

80%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

75%
Momentum

68%
Popularity

67%

Features

Total Features	13 Features	7 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 2 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.9/5 112 user ratings	4.2/5 226 user ratings
Rating Distribution	Excellent 58% Very Good 11.6% Average 11.6% Poor 1.8% Terrible 17%	Excellent 60.2% Very Good 22.1% Average 4.4% Poor 1.8% Terrible 11.5%
User Sentiments	Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface	Not Available
Review Summary	PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.	ADP Payroll Services receives mixed reviews. Users consistently praise the platform's ease of use, accessibility, and detailed payroll information. Many appreciate the ability to access pay stubs, track time off, and make changes to personal information online. However, some users report issues with customer service, particularly long wait times and difficulties resolving complex problems. A few also express frustration with outdated interfaces and occasional glitches. Overall, ADP is seen as a solid solution for managing payroll, but users are advised to be aware of potential customer service challenges and system limitations.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Payroll Essentials (Small Businesses) Custom Payroll & Time Essentials (Small Businesses) Custom HCM Essentials (Small Businesses) Custom HR Pro (Large Businesses) Custom HCM Pro (Large Businesses) Custom HCM Premium (Large Businesses) Custom	Essential Payroll Custom Enhanced Payroll Custom Complete Payroll & HR Plus Custom Complete Payroll & HR Plus Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All PrimePay Alternatives	View All ADP Payroll Services Alternatives