Porter Metrics vs CX Genie Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Porter Metrics

Business Intelligence Software

4.7 36 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

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Overview

Description

Porter helps small businesses and agencies streamline marketing reporting. We're constructing a data visualization Zapier; transmit data from your everyday apps whenever you need it. Porter is designed to allow any marketer who has no prior experience with Google Data Studio to automate reporting in a matter of minutes. Track the performance of your stores and marketing channels in one place. With powerful, custom dashboards, you can take Google Search Console reporting to the next level. We make certain that you appear at the top of Google searches and that you remain visible. Follow the growth of your following on social media sites like Facebook, Instagram, and YouTube. Our objective is to help your business achieve new heights in your sector. You may modify any report template in Data Studio with your own colors, logo, icons, and fonts, making it feel like your own reporting tool rather than Data Studio. You can share your reports in a variety of ways, including converting them to PDF, sharing links, embedding them on any website, and even scheduling email delivery. Read more

CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more

Pricing Options

Free Trial Available
Starts at $12.50. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $12.58. Offers Free-forever and Custom plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

74%
Momentum

66%
Popularity

79%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

63%
Popularity

68%

Features

Total Features	4 Features	5 Features
Common Features for All	Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. + 1 More - Show Less	Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 36 user ratings	Not Available
Rating Distribution	Excellent 83.3% Very Good 11.1% Average 0% Poor 0% Terrible 5.6%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Solo $12.50 $15.00 per month Team $25.00 $30.00 per month Agency $66.60 $80.00 per month Custom Custom Free Free	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Supermetrics 4.5 777 ratings Reportz 4.8 42 ratings dataSights Porter Metrics Vs dataSights ibi Analytics Platform Porter Metrics Vs ibi Analytics Platform DashThis 4.5 191 ratings	Chatbot.team AI Chatbot Chat Data OneBot Bika.ai
	View All Porter Metrics Alternatives	View All CX Genie Alternatives