Pipedrive CRM vs Opal CRM Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pipedrive CRM

CRM Software

4.7 48 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Opal CRM

CRM Software

5 2 user ratings

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Overview

Description	Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more	Introducing Opal CRM, the ultimate solution for contract manufacturing companies seeking unbeatable sales tracking capabilities. They understand that in a fast-paced industry, staying ahead of the competition is vital. That's why Opal CRM has been meticulously crafted to empower their field sales teams like never before. With Opal CRM, their sales representatives will gain access to a comprehensive arsenal of tools designed to boost their performance and drive maximum results. From establishing foolproof sales plans to setting ambitious goals, Opal CRM equips its team with the strategic insights they need to conquer new markets and seize endless opportunities. Gone are the days of aimless wanderings in the business wilderness. Opal CRM grants its sales representatives the power to navigate through the competitive landscape with confidence and precision. No longer will they be left to their own devices, hoping for a stroke of luck. Instead, they will harness the full potential of Opal CRM's intuitive features to maximize their incentives and exceed targets with ease. Opal CRM understands that success is all about data and more importantly, how well they interpret it. That's why this cutting-edge analytics engine goes above and beyond, transforming raw numbers into actionable insights. Say goodbye to guesswork and hello to data-driven decision-making. Armed with invaluable intelligence, their team can effectively identify trends, pinpoint lucrative markets, and strategically allocate resources for optimized results. But Opal CRM is not just another run-of-the-mill sales tracking tool. It is a game-changer, revolutionizing the way contract manufacturing companies operate. Seamlessly integrating with their existing systems, Opal CRM ensures a hassle-free implementation process, avoiding any disruption to their day-to-day operations. They understand that their time is precious, and that's why Opal CRM is built to seamlessly fit into their routine, enhancing productivity rather than causing unnecessary headaches. This commitment to excellence extends beyond the product itself. Opal CRM is accompanied by this stellar customer support team, who are always ready to lend a helping hand. This knowledgeable expert will guide them through any challenges they may encounter, ensuring a smooth experience from the start to the finish line. Opal CRM is not a mere tool it is a partner that collaborates with them to achieve unprecedented success. Are they ready to give their sales team the competitive edge they deserve? Say goodbye to mediocrity and embrace excellence with Opal CRM. Empower their sales representatives, drive exceptional results, and unlock a future brimming with possibilities. Get on board today and join the ranks of industry leaders who have chosen Opal CRM as their secret weapon. Read more
Pricing Options	Free Trial Available Starts at $14.0.	Free Trial Not Available Starts at $50.00.
SW Score & Breakdown	97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 90% Momentum 63% Popularity 85%	79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 65% Momentum 64% Popularity 72%
SaaSworthy Awards	# 1 Most Worthy # 1 Highly Rated	Not Available

Features

Total Features	27 Features	7 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 18 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 4 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 48 user ratings	5/5 2 user ratings
Rating Distribution	Excellent 79.2% Very Good 12.5% Average 4.2% Poor 4.2% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
User Sentiments	Ease of Use, Intuitive Interface, Extensive Integrations, Customizable Pipelines Unreliable Email Syncing, Inadequate Mobile App, Limited Reporting Capabilities, Under-Qualified Support Staff	Not Available
Review Summary	Pipedrive is a popular CRM system praised for its user-friendly interface and intuitive design. Users appreciate its ease of use, customizable features, and ability to manage sales pipelines effectively. Pipedrive integrates well with other popular business tools and offers a range of helpful features like activity reminders, email integration, and project management capabilities. However, some users have criticized the pricing structure as being expensive or confusing, and there are occasional complaints about customer service responsiveness and technical issues.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $14.0.	Free Trial Not Available Starts at $50.00.
Pricing Plans Monthly Plans Annual Plans	Essential $14.00 $19.00 per month Advanced $24.00 $34.00 per month Professional $49.00 $64.00 per month Power $59.00 $74.00 per month Enterprise $79.00 $99.00 per month	Opal CRM $50.00 $50.00 per user / month
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