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Overview

Description Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa. Read more Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SaaSworthy Awards # 9 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
5/5 116 user ratings
4.3/5 121 user ratings
Rating Distribution
  • Excellent

    95.7%
  • Very Good

    4.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.5%
  • Very Good

    28.9%
  • Average

    10.7%
  • Poor

    3.3%
  • Terrible

    2.5%
User Sentiments

    Exceptional Customer Support, Comprehensive Feature Set, User-Friendly Interface, Extensive Integrations

    Steep Learning Curve, Overwhelming Functionality, Dated User Interface Design, Slow Integration Setup

    Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations

    Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface

Review Summary

Phonexa users commend the platform for its comprehensive features, highlighting lead generation, call tracking, and analytics as key strengths. They appreciate the user-friendly interface, ease of setup, and reliable customer support. However, some users mention occasional technical glitches and a learning curve associated with the platform's advanced features. Overall, Phonexa users value its robust capabilities for managing and optimizing marketing campaigns, emphasizing its effectiveness in generating leads and tracking conversions.

Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free (Call Analytics and Tracking) Free

Lite (Call Analytics and Tracking) $100.00 $100.00 per month

Premium (Call Analytics and Tracking) $300.00 $300.00 per month

Enterprise (Call Analytics and Tracking) $500.00 $500.00 per month

Free (Lead Generation and Distribution) Free

Lite (Lead Generation and Distribution) $100.00 $100.00 per month

Premium (Lead Generation and Distribution) $300.00 $300.00 per month

Enterprise (Lead Generation and Distribution) $500.00 $500.00 per month

Professional (Email and SMS Marketing) $99.00 $99.00 per month

Call Box Custom

 
View Detailed Pricing
View Detailed Pricing

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Vendor information

Company Details Located in: Glendale, CA Founded in: 2015 Located in: Dallas, Texas Founded in: 1988
Contact Details

+1 844-746-6392

https://phonexa.com/

833-975-0168

https://www.callbox.com/

Social Media Handles

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