Call Box

About Call Box

Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business.

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Business Hours, Online

Call Box Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Call Box Custom

Features

Cloud Phone System
Human & Artificial Intelligence Call Review
Actionable Feedback
Customized Caller Experience
Communication Dashboard
Intelligent Routing and Queuing

Disclaimer: The pricing details were last updated on 26/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Call Box Pricing

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Call Box Reviews

User Rating

4.3/5 (Based on 121 Ratings)

Rating Distribution

Excellent
54.5%
Very Good
28.9%
Average
10.7%
Poor
3.3%
Terrible
2.5%

User Sentiments

Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations

Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface

Do You Use Call Box?

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Review Summary

Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require.

Pros

Easy to use interface for seamless communication.
Robust call handling capabilities for efficient team collaboration.
Comprehensive reporting and analytics for datadriven insights.

Cons

Limited integrations with other business applications.
Occasional technical glitches affecting call quality and connectivity.
Some users have experienced issues with customer support responsiveness.

Call Box Reviews

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Call Box FAQs

What are the top alternatives for Call Box?

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Does Call Box provide API?

Yes, Call Box provides API.

Call Box Contact

Vendor Details

Dallas, Texas Founded : 1988

Contact Details

833-975-0168

https://www.callbox.com/

Social Media Handles

Linkedin 2K

Facebook 1K

Instagram 369

Disclaimer

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Call Box

About Call Box

Call Box Alternatives

Call Box Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Call Box?

Review Summary

Pros

Cons

Call Box FAQs

Call Box Contact

Disclaimer

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SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

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