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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Tracker is a complete customer support solution that can be tailored to your specifications. It offers Issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more Read more | ResQ Chat Ops transforms incident management into a seamless experience, empowering teams with advanced tools. By integrating effortlessly with communication tools like Slack, ResQ boosts real-time collaboration and enhances incident response workflows. Professionals can resolve incidents efficiently, thanks to the platform's intuitive design that keeps everyone informed throughout the process. With a focus on insights and metrics, ResQ ensures that every incident is a learning opportunity. It offers automated postmortem and retrospective analysis to capture critical insights, helping teams prevent future issues and improve system reliability. This comprehensive incident management software fosters a culture of teamwork, facilitating communication and coordination among all stakeholders. By optimizing operational resilience and providing real-time solutions, ResQ Chat Ops positions itself as a valuable partner for businesses looking to enhance their system reliability and overall efficiency. Read more |
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SW Score & Breakdown |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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10 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Not Available
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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PhaseWare Custom |
ResQ Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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+ 2 More
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Company Details | Located in: McKinney, Texas Founded in: 2005 |
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Contact Details |
(214) 440-3921 |
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Social Media Handles |
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