PeopleKeep vs Journey Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PeopleKeep

Benefits Administration Software

4.4 152 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Journey

Benefits Administration Software

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Overview

Description

PeopleKeep helps organizations offer hassle-free health benefits their employees love. They automate all the most time-consuming tasks like preparing and updating legal documentation and reviewing reimbursements while providing award-winning customer support to employees so you can focus on running your business. PeopleKeep gathers the reimbursement requests from employees, processes and reviews the documentation, and provides you with a weekly email report informing you about any reimbursements you need to approve. Read more

Journey is transforming employee engagement with its groundbreaking Proactive EAP platform, establishing a new benchmark in Benefits Administration Software. Unlike traditional EAPs, Journey is crafted to engage every employee daily, nurturing a culture of proactive support and connectivity. This dynamic platform achieves a remarkable engagement rate, reaching 30% of employees monthly an impressive achievement that exceeds the industry average tenfold. By offering concierge-level service, Journey ensures that both employees and HR professionals receive timely, personalized support tailored to their specific needs. The platform's intuitive design enables seamless interactions, allowing organizations to concentrate on growth while Journey manages the complexities. With its blend of cutting-edge digital tools and exceptional service, Journey emerges as an indispensable partner in enhancing workplace well-being and productivity. It's not merely about managing benefits; it's about fostering an environment where every individual feels supported and empowered to thrive. Read more

Pricing Options

Free Trial Not Available
Starts at $6.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

91%
Momentum

64%
Popularity

86%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

61%
Popularity

65%

Features

Total Features	13 Features	4 Features
Common Features for All	ACA Reporting Ensures complaince with Affordable Care Act (ACA) Benefits Administration Outsourcing Allowing to select outside firms or HR experts to manage benefits administration Benefits Dashboard Provides the real-time trends of benefits data to take instantaneous and informed decisions Benefits Record Management A centralized database to track and manage employee benefits information and eligibility information COBRA Administration Helps to manage and automate COBRA (Consolidated Omnibus Budget Reconciliation Act)-related admin work like sending out required notices, collecting premium payments from the employees, and more Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance FMLA Administration Helps in managing, and tracking Family and Medical Leave Act (FMLA) related paperwork HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI Health Insurance Administration Facilitates employee enrollment in health insurance plans and to makes changes and enroll in benefits as required Life Insurance Administration Helps in enrollment and managing health insurance plans Online Benefits Enrollment Facilitate employee enrollment in benefits plans as required. Provider Management Allows access to a provider marketplace and keep track of benefits products provided by third-party carriers Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions + 10 More - Show Less	ACA Reporting Ensures complaince with Affordable Care Act (ACA) Benefits Administration Outsourcing Allowing to select outside firms or HR experts to manage benefits administration Benefits Dashboard Provides the real-time trends of benefits data to take instantaneous and informed decisions Benefits Record Management A centralized database to track and manage employee benefits information and eligibility information COBRA Administration Helps to manage and automate COBRA (Consolidated Omnibus Budget Reconciliation Act)-related admin work like sending out required notices, collecting premium payments from the employees, and more Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance FMLA Administration Helps in managing, and tracking Family and Medical Leave Act (FMLA) related paperwork HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI Health Insurance Administration Facilitates employee enrollment in health insurance plans and to makes changes and enroll in benefits as required Life Insurance Administration Helps in enrollment and managing health insurance plans Online Benefits Enrollment Facilitate employee enrollment in benefits plans as required. Provider Management Allows access to a provider marketplace and keep track of benefits products provided by third-party carriers Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions + 1 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 152 user ratings	Not Available
Rating Distribution	Excellent 80.9% Very Good 5.3% Average 0.7% Poor 1.3% Terrible 11.8%	Not Available
User Sentiments	Easy to Use Interface, Fast Reimbursement Process, Responsive Customer Service, Helpful Support Team Inaccurate Software Functionality, Unresponsive Customer Service, Limited Customer Support Options, Confusing Platform Experience	Not Available
Review Summary	User reviews of PeopleKeep are mixed, with many praising its ease of use and responsive customer service. The platform is lauded for simplifying health reimbursement processes, making it straightforward for employees to submit claims and receive reimbursements. However, several users report encountering challenges with customer service response times, technical issues with the platform, and inaccurate reimbursements. While there are positive experiences, concerns regarding reliability and communication persist, highlighting the need for PeopleKeep to address these issues to improve overall user satisfaction.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $6.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	QSEHRA $15.00 $15.00 per user / month ICHRA $15.00 $15.00 per user / month GCHRA $6.00 $6.00 per user / month	Journey Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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