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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex logo
Payroll Software

4.3 1,502 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NETCHEX logo
HR Software

4.6 115 user ratings

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Overview

Description Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more Netchex provides businesses with comprehensive, web-based payroll, human resource, and benefit administrative services. It offers dedicated support specialists to help businesses manage employee information and simplify payroll processes. Netchex's combination of comprehensive solutions, dedicated support, and flexible offerings helps businesses manage payroll processes effectively. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    65%
  • Popularity
    67%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    78%
  • Momentum
    64%
  • Popularity
    80%
SaaSworthy Awards # 5 Highly Rated # 3 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 1,502 user ratings
4.6/5 115 user ratings
Rating Distribution
  • Excellent

    63%
  • Very Good

    21.2%
  • Average

    4.5%
  • Poor

    2.1%
  • Terrible

    9.2%
  • Excellent

    72.2%
  • Very Good

    20%
  • Average

    4.3%
  • Poor

    0%
  • Terrible

    3.5%
User Sentiments

    Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal

    Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates

    User-Friendly Interface, Excellent Customer Service, Comprehensive Reporting Features, Efficient Payroll Processing

    Slow Customer Service Response Times, Confusing Time & Attendance System, Lacking Integrations with Third-Party Providers, Difficult Implementation Process

Review Summary

Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.

Netchex user reviews highlight a generally positive experience, praising the system's user-friendliness, comprehensive features, and responsive customer support. Users appreciate the platform's ability to streamline HR processes like onboarding and payroll, and particularly value the helpful training resources and dedicated support team. While some users report occasional slow loading times or limitations in report customization, the majority appreciate the platform's overall efficiency and value. Notably, several users cite the availability of a live customer service representative as a significant advantage compared to larger payroll providers.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Paychex Flex Select Custom

Paychex Flex Pro Custom

Paychex Flex Enterprise Custom

Core Custom

Automate Custom

Compliance Custom

Engagement Custom

Benefits Custom

A La Carte Only Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology
+ 2 More
Not Available
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Rochester, New York Founded in: 1971 Located in: Covington, Louisiana Founded in: 2003
Contact Details

833-729-8200

https://www.paychex.com/payroll

(985) 220-1410

https://netchex.com/

Social Media Handles

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