MessageBird |
| Description | Patch software is a platform used to manage communication channels like Voice, Chat and Actionable push notifications inside consumer apps.The software makes use of the SPINE technology to manage signalling protocol stack with communication channels from smart calls to actionable push notifications. Small, Medium and Large companies make use of the software. Read more | Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more |
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Competitive Pricing, Reliable SMS Delivery, Easy to Use Interface, Excellent Customer Support Slow Customer Support Response, Lack of Transparency in Pricing, Limited Platform Flexibility, Confusing User Interface |
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Infobip generally receives positive reviews for its reliable SMS and WhatsApp communication platform, offering competitive pricing and user-friendly interfaces. Users praise the speed and helpfulness of the support team, with many highlighting their responsiveness and proactive assistance. While Infobip's platform is considered robust and feature-rich, some users note limitations with its user interface and report occasional challenges with automated features and customer service response times. |
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AI-Generated from the text of User Reviews
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Developer Free Startup $150.00 $150.00 per month SME $3,000.00 $3,000.00 per month |
Infobip Custom |
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| Company Details | Located in: Delhi, India |
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