Panorama Necto vs CX Genie Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Panorama Necto

Business Intelligence Software

4.4 85 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

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Overview

Description	Panorama Necto is an autonomous data intelligence platform developed to increase ARPU, LTV, and retention using AI and analytics. It leverages unique techniques and Necto, a proprietary analytical platform of Panorama Company, to create bespoke analytical solutions for corporate customers in a variety of vertical industries. Necto is a contemporary self-service analytics platform that includes pre-built reports, dashboards, and predictive and prescriptive analytics. It can interface with your systems to turn corporate data into useful information. As a result, your revenues will grow, lifetime value will improve, and processes like Lead to Cash Optimization, Next Best Offer, Concept to Market Acceleration, and Next Best Action will become more efficient. Necto, Panorama's main BI solution, combines the finest of insight discovery, self-service analytics, configurable visualisation, user productivity, and enterprise-grade business intelligence. It provides tools for automated insight generation, data discovery, and anomaly detection. Users can construct beautiful dashboards without scripting using a large library of charts and infographics offered by Panorama. Users additionally get tools for KPI monitoring, alerts, and notifications that can be self-configured to suit each user's specific concerns. Read more	CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 79% Momentum 64% Popularity 65%	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 82% Reviews 60% Momentum 63% Popularity 68%
SaaSworthy Awards	# 8 Fastest Growing # 10 Most Popular	Not Available

Features

Total Features	10 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 7 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.4/5 85 user ratings	Not Available
Rating Distribution	Excellent 49.4% Very Good 41.2% Average 5.9% Poor 2.4% Terrible 1.2%	Not Available
Review Summary	Users widely commend Necto for its intuitive user interface, ease of use, and ability to generate insightful reports and visualizations. They appreciate the drag-and-drop functionality, customizable dashboards, and real-time data integration. Additionally, many reviewers highlight Necto's excellent customer support, praising their responsiveness and willingness to go the extra mile. However, some users mention limitations in data manipulation and customization options, suggesting room for improvement in these areas.	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Panorama Necto Custom	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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