OWOX BI vs CX Genie Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OWOX BI

Business Intelligence Software

5 405 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

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Overview

Description	OWOX BI is a business intelligence platform that assists you in achieving your company’s objectives and goals more quickly and easily. This marketing intelligence software helps you in automating your business income by measuring marketing. With OWOX BI, you can automatically import cost data from Criteo, Bing Ads, Facebook, and other ad sources into Google Analytics. You can analyze ad campaigns with a familiar interface and redistribute your spending efficiently along with extracting all of the information that you require to do sophisticated marketing research. This platform eliminates the need to hunt for connectors or clean and process data by hand; all the data from your website, offline store, Google Analytics, advertising providers, call-tracking, and CRM systems are combined in a single place. It provides ready-to-use datasets in the most logical and easy format possible. To acquire whatever reports you want, you can use the OWOX BI Smart Data's easy interface. Additionally, users can create reports on ad campaigns, RFM, ROPO, CAC and LTV reports, cohort and CPA partners analysis, to determine what works best in their marketing. Read more	CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more
Pricing Options	Free Trial Available Starts at $42.00. Offers Free-forever and Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 88% Momentum 65% Popularity 82%	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 82% Reviews 60% Momentum 63% Popularity 68%
SaaSworthy Awards	# 16 Fastest Growing # 13 Most Popular	Not Available

Features

Total Features	10 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 7 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	5/5 405 user ratings	Not Available
Rating Distribution	Excellent 95.3% Very Good 4.2% Average 0.2% Poor 0.2% Terrible 0%	Not Available
User Sentiments	Great Customer Support, Extensive Integrations, Unsampled Data, Report Automation High Pricing, Complex Data Transformations, Limited Connector Options, Complicated Initial Setup	Not Available
Review Summary	Users praise OWOX BI for its user-friendly interface, customizable dashboards, and ability to integrate data from various sources. They appreciate the drag-and-drop functionality for creating reports and the option to share them with others. The customer support team's responsiveness and willingness to help are also highlighted as strengths. However, some users mention occasional bugs and glitches, as well as limitations in the free version. Overall, OWOX BI is generally well-received for its ease of use, customization options, and helpful customer support.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $42.00. Offers Free-forever and Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Start plan Free Marketing Data plan $42.00 $42.00 per month Reports and Attribution $970.00 $970.00 per month Enterprise Custom	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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