Optimum Feedback vs Grab Your Reviews Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Optimum Feedback

Reputation Management Software

4.9 10 user ratings

View Details

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Grab Your Reviews

Reputation Management Software

5 1 user ratings

View Details

Overview

Description

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. Read more

Automatically send review requests to customers. Effortlessly pick up awesome new reviews for business on Google, Facebook and other review sites. Now can select to turn off or turn on the negative feedback entering your social platforms. This excellent feature helps to filter customer reviews. Set up campaigns on platform to automate review acquisition. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $23.17. Offers Custom plan.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

75%
Momentum

61%
Popularity

66%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

71%
Momentum

65%
Popularity

76%

Features

Total Features	6 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 10 user ratings	5/5 1 user ratings
Rating Distribution	Excellent 90% Very Good 10% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $23.17. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Optimum Feedback Custom	Small $23.17 $29.00 per month Medium $39.17 $49.00 per month Larger $71.17 $89.00 per month Agency $125.00 $125.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Optimum Feedback Alternatives	View All Grab Your Reviews Alternatives