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New SaaS Software

4.6 105 user ratings

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Overview

Description Onfido is a document ID and facial biometrics verification platform that helps companies onboard customers securely through the remote process. At Onfido, users can match their customers’ digital account with their ID and face, authenticate and re-verify them with a selfie whenever needed. Customers only need a photo ID and a smartphone to prove their identity proof. The platform checks every document, video and selfie for fraud on its own, or with human intelligence also whenever needed. It also helps customers at every stage of the identification process with blur and glare detection during upload and form autofill. Onfido automates the manual processes, eliminating the need for resetting checks or passwords. With a comprehensive verification system, Onfido also includes a dashboard that provides clear insight and a complete audit trail. This helps companies to navigate AML and KYC regulatory requirements. The platform also publishes an annual fraud report that helps users to find the latest fraudulent cases and learn how to avoid them. Read more Persona software is an identity platform that collects and analyses information about consumers' identities to make informed decisions. The software has features that allow you to develop a holistic profile for each of your consumers and compare it to existing data.Create workflows for your organisation to manage customer due diligence and KYC/AML to automate decision-making. Designed for small and medium businesses.It has a vast list of features such as - Collect any personal information from your users in a secure manner, including IDs, documents, and more, and pick which data to validate Collect and extract personally identifiable information (PII), such as Social Security numbers and addresses, and cross-check it against global issuing and other authoritative databases.One of its most beneficial features is that its flexible and can be customized easily as per need - you can Create a level of customisation in your collection flow that makes it feel like it belongs to your product. Configure any component on any screen to meet your brand's UI/UX guidelines.You get to have tailor identity verification for each customer and use case. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 105 user ratings
2.7/5 78 user ratings
Rating Distribution
  • Excellent

    60%
  • Very Good

    37.1%
  • Average

    1.9%
  • Poor

    0%
  • Terrible

    1%
  • Excellent

    33.3%
  • Very Good

    9%
  • Average

    2.6%
  • Poor

    1.3%
  • Terrible

    53.8%
User Sentiments

    Fast Verification Process, Easy Integration, Secure Identity Verification, User Friendly Interface

    Inaccurate ID Verification, Unresponsive Customer Support, Poor Image Recognition, Limited Document Support

    Easy API Integration, Comprehensive Documentation, Customizable Workflow, Great Customer Support

    Inaccurate ID Verification, Poor NFC Scanning Functionality, Glitchy Software, Privacy and Security Concerns

Review Summary

Users applaud Onfido's user-friendly interface, ease of integration, and accurate identity verification. Its automation capabilities streamline the verification process, saving time and resources. However, some users have experienced occasional technical difficulties and delays in customer support response. Additionally, concerns have been raised regarding data security and privacy measures, particularly in light of recent data breaches. Despite these issues, Onfido's strengths in user experience and verification accuracy make it a popular choice for businesses seeking a reliable identity verification solution.

User reviews for Persona are mixed, with many highlighting both its ease of use and integration, as well as its affordability for startups. However, a significant number of users report major issues with the software's functionality, including its inability to properly verify IDs and scan chips. Customer support is also frequently criticized for being non-existent or uninformative. While some users praise the platform's ongoing development and commitment to feedback, many express concerns about security breaches and the potential for identity theft.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Onfido Custom

Starter Free

Growth Custom

Premier Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Persona screenshot
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: San Francisco, CA Founded in: 2012 Located in: San Francisco, California Founded in: 2018
Contact Details

Not available

https://onfido.com/

Not available

https://withpersona.com/

Social Media Handles

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