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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OneHash CRM logo
CRM Software

4.7 161 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description OneHash CRM is a software-as-a-service (SaaS) CRM and ERP solution that helps you increase sales, enroll clients faster and accomplish more with less. It assists the users in building long-term client connections by simplifying and automating operations and enhancing cooperation and communication among the parties involved. OneHash CRM reduces the expense of human lead assignment by using the power of logical sequencing to allocate leads automatically. It helps in improving pipeline management, and increasing income by combining cutting-edge technology with an aesthetically pleasing UI. It further enables the user in tracking leads and in creating invoices and estimates. You can also increase your audience engagement with better content and manage campaigns with OneHash. Users can additionally manage their contacts along with monitoring their call logging with OneHash. The software can easily be integrated with multiple other websites like Shopify, Slack, and much more. It also supports Android and iOS for better functioning of operations. They offer three pricing plan variations: the Startup plan is free, while the unlimited and ultimate plans are $10 and $25 per user per month respectively. Read more YCloud Chatbot offers a robust solution for businesses looking to market, sell, and support via WhatsApp. By leveraging WhatsApp's rich features such as text, images, videos, audio, links, PDFs, lists, and location YCloud delivers compelling conversations that captivate audiences. The platform's CRM integration ensures seamless one-on-one customer communication, enhancing lead generation and sales conversions. With an impressive 75% read rate and a 15% click rate, WhatsApp messages sent through YCloud drive significant engagement. Furthermore, YCloud's chatbots and service teams can easily manage customer inquiries, sending real-time notifications like order confirmations and delivery updates. Designed with developers in mind, YCloud supports popular coding languages for quick integration, allowing businesses to swiftly send and receive messages. The platform's API connectivity also enables integration with other applications, such as Zapier, for a centralized workflow. YCloud is an indispensable tool for any business aiming to boost conversion rates, engage customers more effectively, and streamline their operations. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.
  • Free Trial Not Available
SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    78%
  • Momentum
    60%
  • Popularity
    67%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    71%

Features

Total Features
6 Features
12 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Territory Management Helps to assign, manage sales territories and conveniently track their progress
  • + 3 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      Territory Management Helps to assign, manage sales territories and conveniently track their progress
  • + 7 More - Show Less
  • Unique Features
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 161 user ratings
    Not Available
    Rating Distribution
    • Excellent

      74.5%
    • Very Good

      20.5%
    • Average

      2.5%
    • Poor

      1.2%
    • Terrible

      1.2%
    Not Available
    User Sentiments

      Comprehensive CRM Functionality, Extensive Integrations, Customizable Features, Excellent Customer Support

      Steep Learning Curve, Mobile App Functionality, Complex User Interface, Limited Documentation

      Not Available
    Review Summary

    Based on reviews from G2, Capterra, and Trustpilot, users generally find the product easy to use, with intuitive navigation and a clean interface. Many users appreciate the detailed reporting and analytics features, which provide valuable insights into their business performance. The customer support team is praised for being responsive and helpful, providing prompt assistance when needed. Some users mention occasional glitches and limitations in customization, but overall, the product is well-received for its user-friendliness, reporting capabilities, and reliable customer support.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $10.00. Offers Free-forever plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Startup Free

    Unlimited $10.00 $10.00 per user / month

    Ultimate $25.00 $25.00 per user / month

    YCloud Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots OneHash CRM screenshot
    + 8 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Delaware Located in: Singapore, Singapore
    Contact Details

    +1 647 614 2152

    https://onehash.ai/crm

    Not available

    https://www.ycloud.com/

    Social Media Handles

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