OnContact CRM vs YCloud Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnContact CRM

CRM Software

4.6 5 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnContact CRM software is a platform used to manage sales with customer support for business. The software offers tools to manage contacts, organizations, partners, vendors and suppliers to structure your sales process. Manage details of your pipeline to track opportunities, build forecasts and structure your sales process. It integrates with QuickBooks, Microsoft Outlook, Gmail and more. Small, Medium companies make use of the software. Read more

YCloud Chatbot offers a robust solution for businesses looking to market, sell, and support via WhatsApp. By leveraging WhatsApp's rich features such as text, images, videos, audio, links, PDFs, lists, and location YCloud delivers compelling conversations that captivate audiences. The platform's CRM integration ensures seamless one-on-one customer communication, enhancing lead generation and sales conversions. With an impressive 75% read rate and a 15% click rate, WhatsApp messages sent through YCloud drive significant engagement. Furthermore, YCloud's chatbots and service teams can easily manage customer inquiries, sending real-time notifications like order confirmations and delivery updates. Designed with developers in mind, YCloud supports popular coding languages for quick integration, allowing businesses to swiftly send and receive messages. The platform's API connectivity also enables integration with other applications, such as Zapier, for a centralized workflow. YCloud is an indispensable tool for any business aiming to boost conversion rates, engage customers more effectively, and streamline their operations. Read more

Pricing Options

Free Trial Available
Starts at $40.00.

Free Trial Not Available

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

75%
Momentum

60%
Popularity

60%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

68%
Popularity

71%

Features

Total Features	9 Features	12 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Territory Management Helps to assign, manage sales territories and conveniently track their progress + 6 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Territory Management Helps to assign, manage sales territories and conveniently track their progress + 7 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.6/5 5 user ratings	Not Available
Rating Distribution	Excellent 60% Very Good 40% Average 0% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $40.00.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	OnContact Sales $40.00 $40.00 per user / month OnContact Enterprise $70.00 $70.00 per user / month	YCloud Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All OnContact CRM Alternatives	View All YCloud Alternatives