OmniOMS Customer Communication Management Suite vs SalesTown Comparison

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OmniOMS Customer Communication Management Suite

CRM Software

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SalesTown

CRM Software

5 1 user ratings

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Overview

Description

OmniOMS Customer Communication Management Suite software is a platform used to optimize better customers’ experiences. The software offers ready-to-use template and visual designer to enhance content-rich communications. Collaborate with teams in real-time with case routing and prioritization to automate responses. Measure the performance of workflows with reports. Small, Medium companies make use of the software. Read more

SalesTown is the ultimate solution to increase their conversion rates and boost their sales. With this productive lead management system, they can easily track and manage all their leads, ensuring that no opportunity goes unnoticed. This user-friendly platform allows them to qualify, capitalize, and pass on leads to the right team effortlessly. This powerful automated reminders ensure that they never miss an important engagement, allowing they to maximize their sales potential. Plus, this CRM workflow automation streamlines routine sales tasks, freeing up their time to focus on revenue-generating activities. That means they can increase their sales faster and more efficiently. Gain a deeper understanding of their sales pipeline and enhance forecasting accuracy with this insightful data analysis. Identify trends, make data-driven decisions, and optimize their sales strategies for accelerated growth. And with this CRM mobile app, they can take their sales game to the next level. These efficient lead management tools, precise field tracking features, and flexibility to manage sales activities anytime, anywhere, will elevate their field sales performance. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

60%
Momentum

62%
Popularity

63%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

64%
Momentum

65%
Popularity

72%

Features

Total Features	4 Features	12 Features
Common Features for All	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms + 1 More - Show Less	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms + 6 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	Not Available	5/5 1 user ratings
Rating Distribution	Not Available	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	OmniOMS Customer Communication Management Suite Custom	Standard Plan Others Premium Plan Others Custom Plan Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SimpleCRM 4.4 16 ratings OmniOMS Customer Communication Management Suite Vs SimpleCRM DigitalCRM.com OmniOMS Customer Communication Management Suite Vs DigitalCRM.com CRM.me 4.6 24 ratings OmniOMS Customer Communication Management Suite Vs CRM.me CRM.io by 500apps 5 2 ratings OmniOMS Customer Communication Management Suite Vs CRM.io by 500apps webCRM 4.6 36 ratings OmniOMS Customer Communication Management Suite Vs webCRM	CRM.io by 500apps 5 2 ratings SalesTown Vs CRM.io by 500apps GoCRM 5 2 ratings SalesTown Vs GoCRM Method CRM 4.2 42 ratings SalesTown Vs Method CRM Simply CRM 4.9 145 ratings SalesTown Vs Simply CRM Applicative CRM SalesTown Vs Applicative CRM
	View All OmniOMS Customer Communication Management Suite Alternatives	View All SalesTown Alternatives