NCR Counterpoint vs Lavu Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NCR Counterpoint

POS Software

3.8 107 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lavu

POS Software

4.3 538 user ratings

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Overview

Description	NCR Counterpoint POS software also happens to be a powerful inventory management tool. The software comes featured with configurable reporting capabilities and built-in-customer loyalty support. NCR Counterpoint is a reliable and robust POS system that has automated purchasing facility, offers integrated email marketing scopes and high adaptive to multiple size/layouts. This POS software solution based on the clod is easily accessible at any place and round the clock. It can help you track sales and have a full control over your inventory. The software offers in-built import and export options. NCR Counterpoint POS software offers its users several attractive functionalities. Read more	Lavu is an iPad point of sales system for restaurants, bars and more. This POS helps restaurant owners with every aspect of their business. From managing the inventory to maintaining customer care services. At present, it is used by 1000+ restaurants across 80+ countries. Automated loyalty redemption technology available within Lavu, helps users enhance the operational efficiency of their restaurant business in real-time. Further, Lavu’s customisable menu interface helps users add item wise images, descriptions and recipes on the go. They can also colour code items into different categories or add happy hours. With the pre-ordering feature in Lavu, customers can skip the queue and get their order sent directly to the POS, which can be managed via an integrated Loyalty App web console. Also, integrated server functions like seat & course numbering, easy and flexible check splitting and simplified order transferring are of great help. Further, multiple payment options compatibility and full touch screen interface featured by Lavu, helps users to navigate without actually stepping at a restaurant. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $69.00. Offers Custom plan.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 75% Momentum 60% Popularity 78%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 92% Momentum 65% Popularity 88%
SaaSworthy Awards	# 2 Fastest Growing	# 10 Highly Rated # 11 Fastest Growing

Features

Total Features	14 Features	11 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 11 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - iOS Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	3.8/5 107 user ratings	4.3/5 538 user ratings
Rating Distribution	Excellent 38.3% Very Good 29.9% Average 14% Poor 12.1% Terrible 5.6%	Excellent 67.1% Very Good 16.5% Average 4.5% Poor 2.6% Terrible 9.3%
User Sentiments	Not Available	Customer Support, Ease of Use, Detailed Reporting, Extensive Integrations System Instability, Inaccurate Reporting, Limited Offline Functionality, Complex Back-end Interface
Review Summary	Not Available	Overall, Lavu receives mixed reviews from users, with praise for its ease of use, customer support, and comprehensive features, but criticism for its occasional glitches and limited reporting capabilities. Users appreciate its intuitive interface, user-friendly design, and helpful customer support team. The software's extensive features, including inventory management, customer relationship management (CRM), and reporting, are also well-received. However, some users have experienced occasional technical glitches and have expressed dissatisfaction with the reporting capabilities, suggesting room for improvement in data analysis and customization.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $69.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	NCR CounterPoint Custom	Single Lavu Terminal $69.00 $69.00 per month Multiple-Terminal Plans Custom Enterprise Plans Custom
	View Detailed Pricing	View Detailed Pricing

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